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USAJOBS · 1 month ago

Supervisory Health Technician (Specialty Care Clinics)

Indianapolis, Indiana, USA

Full-time

Onsite

Mid, Senior Level

$62K/yr - $80K/yr

1+ years exp

The Richard L. Roudebush VA Medical Center is seeking a Supervisory Health Technician for the Specialty Care Clinics. The role involves overseeing the administrative direction and daily clinical operations of the clinics while collaborating with the Unit Nurse Manager and Ambulatory Care Service.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

In collaboration with the Unit Nurse Manager, develops, modifies. and/or interprets performance standards

Explains performance expectations to employees and provides regular feedback on strengths and weaknesses

Develops realistic performance standards through collaboration with the Unit Nurse Manager and/or Assistant Manager and provides appropriate appraisal of health technician staff

Appraises subordinate workers performance ensuring consistency and equity in rating techniques

As part of their duties, the Supervisory Health Technician / Office Manager will assist the Unit Nurse Manager as well as Ambulatory Care Service administrative staff in gathering data necessary for managing individual specialty care clinics

Plans, coordinates, adjusts workload and makes assignments of clinic personnel to conform to changing policies and procedures in order to provide maximum levels of customer service to both the Veteran patients and the professional staff

Works closely with other Ambulatory Care Service supervisors, Unit Managers, and Chief to ensure appropriate non-provider staffing across clinic areas

Staffing responsibilities will include ensuring adequate staffing on a 24-hour 7 day a week basis for clinics with this scheduling requirement

Recommends awards when appropriate and approves within-grade increases

Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance

Encourages self-development

Demonstrates sensitivity to ideas of subordinates

Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment

Advises and provides counsel to employees regarding policies, procedures. and directives of management

Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material

Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates

Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination

Qualification

Supervisory experienceHealth Technician experienceNursingMedical AssistantCustomer ServiceTechnical CompetenceInfection ControlAdministration

Required

You must be a U.S. Citizen to apply for this job

All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

You must have one year of specialized experience equivalent to at least the next lower grade GS8 in the normal line of progression for the occupation in the organization

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Two full years of graduate education or a master's degree (transcripts are required)

A transcript must be submitted with your application if you are basing all or part of your qualifications on education

Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs

Physical Requirements: Work is generally performed in the Specialty Care clinics, inpatient unit, or an office setting

Physical Dispersion: A substantial portion of the workload for which the supervisor is responsible is regularly carried out at one or more locations which are physically removed from the main unit