CVS Health · 1 month ago
Senior Manager, Systems Engineering - Change & Release Management
Hartford, CT
Full-time
Hybrid
Senior Level
$107K/yr - $284K/yr
7+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Senior Manager, Systems Engineering - Change & Release Management will oversee Change and Release Management for the Aetna Line of Business, ensuring high-quality technology releases through collaboration with cross-functional teams.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Lead and own the Change & Release Management and Governance processes for Aetna LOB
Evaluate architectural solutions & system integrations to identify dependencies & potential impacts
Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting
Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule
Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions
Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary
Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies
Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders
Qualification
Required
7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution
3+ years designing scalable, distributed applications using microservices & API-driven architecture
3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes)
3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization
3+ years' experience of network security, firewalls, virtualization, and remote access
3+ years' of experience in change validation, post-deployment verification, and defining success criteria
3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL
Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams
Strong innovation mindset with a focus on automation and customer service excellence
Preferred
Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics
Familiarity with IT security, compliance, operations, and application development
Experience implementing and improving SRE metrics in distributed environments
Proficiency with SharePoint, ServiceNow, and ITIL frameworks
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
Hartford Business Journal
2026-01-11
Digital Commerce 360
2026-01-07
2026-01-07
Company data provided by crunchbase