Client Service Rep. (Hybrid- Long Island, NY) jobs in United States
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Broadridge · 23 hours ago

Client Service Rep. (Hybrid- Long Island, NY)

positionEdgewood, NY
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$26/hr - $30/hr

Broadridge is a company dedicated to empowering others to accomplish more. They are seeking a detail-oriented and client-focused professional to join their team as a Client Services Representative, acting as the key point of contact for clients and ensuring exceptional service delivery.

BankingCrowdfundingEnterprise SoftwareFinanceFinancial ServicesInformation TechnologyOutsourcingSoftwareVenture Capital
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H1B Sponsor Likelynote

Responsibilities

Manage the delivery of contracted services, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded
Oversee project schedules, scope, risks, and budgets while ensuring operational teams and partners clearly understand client requirements
Serve as a trusted advisor to clients, providing day‑to‑day support, guidance, and proactive communication
Build strong, long‑term client relationships while identifying opportunities to enhance service value or extend contracts
Collaborate with account managers to highlight growth opportunities and support business development initiatives
Establish and maintain consistent processes to review service performance, generate reports, and capture client feedback
Assist with administrative and coordination tasks vital to ensuring seamless service operations

Qualification

Client service experienceAccount managementOrganizational skillsProblem-solving skillsEffective communicationResults-driven mindsetInterpersonal skillsAttention to detail

Required

Experience in client service and/or account management with proven ability to manage client expectations
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent problem‑solving skills, able to assess situations and provide effective solutions independently
Effective communicator with strong interpersonal skills and the ability to build trust and credibility
Results‑driven mindset with attention to detail and commitment to quality

Benefits

Bonus Eligible.
Comprehensive benefit offerings

Company

Broadridge

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Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers.
dateFounded in 1962
location
New York, New York, USA
people-size10001+ employees
web-link
http://www.broadridge.com

H1B Sponsorship

Broadridge has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (124)
2023 (83)
2022 (141)
2021 (100)
2020 (73)

Funding

Current Stage
Public Company
Total Funding
$3.05B
2023-08-17Post Ipo Debt· $1.3B
2021-05-17Post Ipo Debt· $1B
2019-12-10Post Ipo Debt· $750M

Leadership Team

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Timothy Gokey
Chief Executive Officer
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Tyler Derr
Chief Technology Officer
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Recent News

FF News | Fintech Finance
Broadridge Names Rostislav Kotov as Head of Strategy and Business Development for Bank Broker-Dealer Investor Communication Solutions
2025-12-03
PR Newswire
AI, Product Innovation, and Next-Generation Investors Set the Course for the Future of Asset and Wealth Management, MMI-Broadridge Survey Finds
2025-11-21
thefly.com
Broadridge announces strategic partnership with Xceptor
2025-11-19
Company data provided by crunchbase