Program Research Associate jobs in United States
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Findhelp · 1 month ago

Program Research Associate

positionAustin, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$24/hr - $24/hr

Findhelp is a mission-driven organization focused on connecting people to social care resources. As a Program Research Associate, also known as a Curator, you will ensure the accuracy and inclusivity of social services listed on the platform by verifying existing data and researching new resources, directly impacting those seeking assistance across the country.

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Responsibilities

Verify and maintain existing program data according to findhelp’s standards and procedures
Research and add new organizations and programs that qualify to be added to the network, including but not limited to researching the internet and calling/emailing organizations for more information
Respond to external requests received in our ticket management system and play an integral role in troubleshooting platform requests
Work efficiently within all Curation systems and tools
Participate in team meetings and contribute to a positive culture

Qualification

Data driven decision makingAttention to detailWritten communicationVerbal communicationCuriosityAdaptabilitySelf-driven

Required

Skilled in attention to detail with an ability to efficiently prioritize tasks
Able to successfully navigate change
Adept at learning new skills
Stays curious and is willing to ask the difficult questions to get the right answers
Data driven with the capability to make good decisions in ambiguous situations
Great written and verbal communication skills with the ability to give and receive feedback
Self driven to complete tasks with little oversight

Benefits

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Employee only paid Health, Dental, and Vision insurance
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
Culture Committee
Leadership Development Training
Paid Volunteering Time

Company

Findhelp

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Glassdoor2.5
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findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems.
dateFounded in 2010
location
Austin, Texas, USA
people-size201-500 employees
web-link
https://company.findhelp.com

Funding

Current Stage
Growth Stage

Leadership Team

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Mukta Nandwani
Chief Technology Officer
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Jaffer Traish
Chief Operating Officer
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Recent News

PR Newswire
Findhelp and MiResource Are Partnering to Improve Behavioral and Mental Health Care Access
2026-01-22
PR Newswire
Findhelp Announces Partnership with SimplePractice to Expand Access to Behavioral Health Care Nationwide
2026-01-12
GlobeNewswire
Gainwell Expands Rural Health Transformation Collaborative with New Partners, Advancing a Connected Ecosystem
2025-12-18
Company data provided by crunchbase