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GlideFast Consulting · 1 month ago

Technical Consultant- Active Secret Clearance Require (Remote)

United States

Full-time

Remote

Entry, Mid Level

$115K/yr - $140K/yr

2+ years exp

GlideFast Consulting is a company that specializes in providing technical consulting services. They are seeking a Cleared Technical Consultant to develop and maintain solutions on the ServiceNow platform, ensuring high-quality service delivery and customer satisfaction.

ConsultingInformation ServicesInformation TechnologyTraining

No H1B

Security Clearance Required

Responsibilities

Deliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements

Develop custom software solutions using scripting and development tools within the ServiceNow platform

Prepare and maintain technical documentation as required by customer contracts and internal processes

Conduct value-based assessments and workshops to help customers maximize their ServiceNow investment

Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts

Troubleshoot configuration and scripting issues to ensure smooth platform functionality

Participate in requirements review and validation sessions to ensure technical alignment with business needs

Attend and contribute to scrum ceremonies

Deliver work on time and with quality, contributing to positive customer experiences and feedback

Continue learning service delivery solutions, technologies, and methodologies

Maintain professionalism and an uninterrupted work environment during all client meetings and interactions

Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time

Qualification

ServiceNowTechnical ConsultingCertified System AdministratorImplementation Specialist CertificationTroubleshootingScriptingProfessionalismTechnical Documentation