Apply on Employer Site

Gothic Landscape · 1 month ago

Landscape Maintenance Account Manager

Los Angeles, CA

Full-time

Onsite

Mid Level

$80K/yr - $88K/yr

3+ years exp

Gothic Landscape is the largest family-owned and operated landscaping company in the nation, dedicated to delivering extraordinary customer service and transforming landscapes. The Landscape Maintenance Account Manager will oversee a territory, manage production crews, and ensure quality service to clients while growing the branch's contracts and achieving overall objectives.

Environmental Services

Responsibilities

Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects

Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load

Provide proactive site quality reviews and communicate assessments internally and externally

Network and earn referrals to help the branch achieve its new growth objectives

Lead the branch in growing its base contracts in the targeted market segments and geographic locations

Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Qualification

Client management experienceCrew management experienceCustomer service experienceSales experienceCommunication skillsTime management skillsOrganizational skillsProposal writingSpanish BilingualInterpersonal skills

Required

Must have 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio

2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners

3 years of strong customer service, sales and communication experience, or combined comparable experience

Sound time management and organizational skills with a strong work ethic

Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids

Experience in consultative sales to clients for additional services