Mizuho OSI · 2 days ago
Account Manager
Baltimore, MD
Full-time
Onsite
Mid Level
$75K/yr - $75K/yr
3+ years expMizuho OSI is a leader in specialty surgery and patient positioning. The Account Manager for consumable products is responsible for generating and closing sales, providing support for Mizuho OSI's consumable products and services to hospitals and healthcare professionals within a defined territory.
BiotechnologyHealth CareManufacturing
Responsibilities
Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach. Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace
Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement and clinical personnel. Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering
Proactively identify new business opportunities, maintaining a funnel visible in Salesforce.com, or the applicable technology. Document precisely what future sales orders will occur
Negotiate terms of sale including pricing and special features with administrative and multi-specialty clinical personnel
Educate and train customers on Mizuho OSI products. Provide pre and post-sale product demonstrations, customer product in-services and clinical support. Attend surgical cases to support staff in the use of Mizuho OSI products and equipment as necessary. Adhere to specific hospital protocols and procedures
Advise customers of equipment for a given need based on technical knowledge of the market procedures and products
Utilize the “Trust Triangle” and sales tools throughout the sales process. Maintain sales activity reports as required by RM and through the use of the company-provided CRM program; update the system a minimum of once per day on the status of pending sales opportunities and other pertinent customer account information
Represent Mizuho OSI products at tradeshows and courses when requested to do so
Develop and maintain good relationships with partner roles within the Company
Provide Sales coverage for vacant Sales territories when requested to do so
Provide training and instruct other Account Managers and members of the department and the company, by passing along skills and information to assist then in their development
Maintain a company issued cell phone and portable computer in order to conduct business. Participate in the company provided vehicle program
Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy
Become an independent employee able to analyze problems and formulate plans to overcome challenges and to get work done quickly with a high degree of quality. To make sound and logical decisions and choose the appropriate courses of action based on the parameters of the situation at hand and to use continual improvement problem solving skills
To help create an ongoing effort to improve the Company through personal action and by contributing ideas to support both the Department and Company’s ongoing improvement efforts
To understand, follow and support Mizuho OSI’s internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards)
To understand Mizuho OSI’s business objectives and the relationship between the Department and those objectives; to support and follow the Corporate Vision, Mission & Values Statements, to maintain the services and quality levels set by Mizuho OSI, and to continually enable Mizuho OSI to be a great place to work
Qualification
Required
Bachelor's degree in business administration or related field; three to five years of selling experience in the medical marketplace, device/capital equipment preferred; or equivalent combination of education and experience
Excellent customer focus with a high sense of urgency. Ability to successfully execute professional interpersonal and communication skills
Ability to clearly express oneself verbally in the English language (additional languages also preferred) using good grammar, vocabulary, eye contact, and friendly voice inflection with all employees. Ability to communicate effectively with employees and other business contacts in a courteous and professional manner. Persuasive and expositive skills are also required
Neat and professional appearance and outgoing people-oriented personality which conveys pride in working for Mizuho OSI and which is demonstrated with a ready smile and a willingness to assist others
Excellent computer skills including operating Windows based personal computers, various office equipment and machines, and telephone system. Ability to efficiently and effectively use Microsoft products such as Outlook, Word, Excel, and PowerPoint
Ability to function calmly in a fast paced environment managing multiple priorities simultaneously. To be able to positively manage situations of a dynamic nature; to be able to modify plans, actions, and decisions in light of changing situations and circumstances while still meeting, or proposing modified, deadlines. In addition, critical thinking and negotiation skills are required
Ability to clearly and effectively express oneself through written means, to properly use such technical factors as grammar, punctuation, vocabulary, and correct spelling. To be able to prepare business letters, memorandums, and reports. Excellent verbal and written communication skills, strong presentation, project and organizational skills
Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives
Ability to perform basic arithmetic functions, create and reconcile reports, demonstrate strong analytical skills, and attention to detail
To respond sensitively to the needs and feelings of others regardless of position; to accept interpersonal differences, to maintain rapport, and to interact effectively with all levels of employees within the organization
To be able to demonstrate an understanding, and the regular use of a time management process, which systematically structures one's own work to provide for effective task performance, territory management, and to plan and prioritize items to meet future demands
Ability to establish and accomplish goals independently and to function as a positive and productive team member
Ability to function in an operating room environment and attend surgical procedures as necessary
Must live within 20 miles driving distance of assigned territory
Able to provide a valid driver's license and qualify for company's auto insurance policy
Ability to travel extensively about 50 to 75% within the U.S and Canada, and cover the business travel expenses, and submit reimbursements in accordance with company policy
Mechanical aptitude and ability to learn anatomy, physiology and medical terminology
Preferred
Working knowledge of Salesforce.com or similar CRM
Knowledge of the Trust Triangle sales process
Benefits
Comprehensive benefits package
Company vehicle
Company
Mizuho OSI
Mizuho OSI is a medical devices company offering specialty surgical tables and reusable medical products.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase