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Ropes & Gray LLP · 9 hours ago

Legal AI and Innovation Training Manager

Boston, MA

Full-time

Hybrid

Senior Level

$135K/yr - $205K/yr

5+ years exp

Ropes & Gray is a leading global law firm recognized for its excellence in various legal practices. The Legal AI and Innovation Training Manager is responsible for designing and delivering training programs that help attorneys and staff leverage AI tools and knowledge management systems effectively.

ConsultingLaw EnforcementLegal

Comp. & Benefits

Responsibilities

Design and run firm‑wide AI and knowledge management training with role‑based paths for attorneys, paralegals, and business teams

Create concise, practical materials—guides, videos, quick references, and hands‑on workshops—using proven instructional design and adult learning approaches

Lead engaging in‑person and virtual sessions tailored to Practice Groups and business support departments and provide focused coaching for partners and senior leaders

Maintain the training portal and searchable knowledge base, and document best practices, workflows, and real‑world use cases

Define metrics, assessments, and certification standards to measure competence, demonstrate impact, and drive continuous improvement

Keep content aligned with the latest legal AI developments, firm policies, ethical rules, and professional responsibilities

Partner with Practice Group AI Champions, Knowledge Management attorneys, and Technology Leads to identify training needs, knowledge gaps, and opportunities to embed AI into workflows

Collaborate with Practice Technology, Tech Innovation, IT, and Legal Technology teams to understand technical capabilities, limitations, and product roadmaps

Serve as the principal training partner to Knowledge Management and Technology teams, addressing training inquiries and supporting implementation

Gather and synthesize user feedback through surveys, focus groups, and consultations to set learning priorities and drive continuous improvement

Customize training and resources to fit specific Practice Group workflows and requirements

Build, manage, and develop a high‑performing training team focused on AI and knowledge management adoption

Set clear goals, priorities, and performance expectations, and provide regular coaching and development

Foster a collaborative culture that values innovation, accountability, and excellent service

Manage workload, resources, and project assignments to deliver training consistently across multiple initiatives

Drive firm‑wide adoption of AI and knowledge tools through targeted change‑management plans, communications, and ongoing support, including office hours, forums, and just‑in‑time help

Promote a culture of innovation and continuous learning through sustained engagement and partnership with Professional Development, IT Training, and other training groups

Partner with Practice Technology before and after rollouts to translate technical features into timely, practical training, differentiate training from technical support, and route user feedback to inform configurations and vendor discussions

Qualification

Legal trainingLegal technologyKnowledge managementAI toolsProgram managementInstructional designE-learning designChange managementTechnical writingCommunication skills

Required

Bachelor's degree required, and J.D. strongly preferred

Five or more years of progressive experience in legal training, legal technology, professional development, or knowledge management, preferably within a law firm, professional services firm, or legal technology environment

Credible presenter and facilitator who engages diverse audiences across levels and builds trust with attorneys and professional staff

Clear, persuasive communicator who translates complex technical concepts for non‑technical stakeholders

Program and project management expertise that leads multi‑stream initiatives with competing priorities and drives change and technology adoption

Deep knowledge of law firm operations, attorney workflows, and legal practice management

Hands‑on experience with AI tools, including generative AI, legal research AI, and document automation

Preferred

Experience in an Am Law 100 or comparable sophisticated law firm environment

Formal training in instructional design, adult learning theory, and, or educational technology

Technical writing and documentation development experience

Experience with learning management systems and training delivery platforms

Experience with e‑learning design tools such as Adobe Captivate or Articulate 360 to create interactive on‑demand courses

Understanding of legal ethics and professional responsibility considerations related to AI applications in legal practice

Demonstrated success building training programs or initiatives from inception through full implementation

Benefits

Comprehensive health and well-being benefits

Personal and professional development

Career growth opportunities

Collegial and supportive culture

Discretionary bonus based on performance

Company

Ropes & Gray LLP

Glassdoor3.8

Ropes & Gray, a preeminent, global law firm, has been ranked in the top-three on The American Lawyer's prestigious "A-List" for eight consecutive years and listed on Law.com’s UK “A-List” for three years in a row.

Founded in 1865

Boston, Massachusetts, USA

1001-5000 employees