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Baptist Health · 1 month ago

Patient Financial Services Manager, Single Billing Office, Baptist Metro Square

Jacksonville, FL

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Baptist Health is currently hiring a Patient Financial Services Manager to join their Single Billing Office Department at Baptist Metro Square in Jacksonville, FL. This role involves leading the Patient Financial Services team, enhancing customer service and self-pay collection processes, and fostering a superior patient financial experience.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Serves as the operational leader of the enterprise Patient Financial Services team including self-pay follow-up, customer service and associated vendor management

Integrate customer service and self-pay collection activities across providing a single point of contact, a single patient billing statement and increased transparency to guarantors, thereby improving the patient collection process and patient financial experience

The manager is responsible for fostering a culture of superior patient financial experience through modeling of the Baptist Core Values with empathy and compassion

Qualification

Healthcare revenue cycleEPICLeadership experienceCustomer serviceEmpathy

Required

10 years progressive healthcare revenue cycle experience with a minimum of 5-year leadership experience in lieu of degree

Bachelor's Degree

Over 10 years Relevant equivalent experience in lieu of education

Over 5 years Leadership Experience

EPIC Experience

Preferred

Bachelor's Degree

Company

Baptist Health

Glassdoor3.8

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, US

10001+ employees

http://careers.baptisthealth.net

H1B Sponsorship

Baptist Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (2)

2022 (3)

2021 (20)

2020 (6)