Healthfirst · 5 days ago
Change Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
$103K/yr - $149K/yrHealthfirst is seeking a Change Manager to support claims-related and provider payment modernization efforts. The role involves managing initiatives, collaborating with IT and delivery teams, and developing process improvement plans to ensure a smooth transition from legacy systems.
Commercial InsuranceHealth CareHealth InsuranceInsurance
Responsibilities
Manages assigned initiatives, including workplan development, stakeholder management, change management, implementation, success measurement, and communication of project status to business stakeholders
Partners with IT and Delivery teams in the delivery of technical components within existing frameworks and methodologies required by Healthfirst
Works across multiple departments in the development of business requirements and associated artifacts by developing a deep understanding of business needs, and by collaborating closely with peers, leaders, and staff throughout Operations to ensure the appropriate parties are contributing
Works with team members to develop comprehensive process improvement and implementation plans, assisting with operational readiness efforts to ensure seamless transition from legacy to new
Prepares presentations and delivers oversight reports. Reports status to leadership, and escalates changes, issues, and risks for resolution as needed
Takes initiative, thinks analytically, and works independent of supervision as appropriate or needed
Stays current with technology, processes, and best practices and leverages knowledge to identify opportunities for training and process improvement
Develops, formulates, recommends, and implements decisions regarding policy, standards methods, procedures, and functions
Qualification
Required
Bachelor's degree from an accredited institution or equivalent work experience with a high school degree or GED from an accredited institution
Ability to communicate verbally and in writing in a clear, concise, grammatically correct, and professional manner
Proven experience driving business automation projects through phases such as initial business analysis, requirements gathering, development, architecture design, implementation and configuration, integration efforts and ongoing support to end-users
Change management experience that includes defining scope of a project, adhering to appropriate enterprise SDLC requirements, and winning the buy-in of department management and employees
Prior experience working on cross-functional, transformational, and//or other significant complex projects
Preferred
Experience leading large scale change initiative in a health plan setting
Demonstrated understanding and practical experience using Agile methodologies. Exposure to Scaled Agile (SAFe) preferred
Experience working with health plan operations and IT
Experience working as a project manager in a healthcare setting
Experience with adult learning and development
Exposure to claims, provider payment, provider onboarding, or contracting operations within a healthcare payor environment
Benefits
Medical, dental and vision coverage
Incentive and recognition programs
Life insurance
401k contributions
Company
Healthfirst
Healthfirst is a health insurer providing medical, business, and health insurance services.
Founded in 1993
1001-5000 employees
H1B Sponsorship
Healthfirst has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (26)
2023 (19)
2022 (31)
2021 (3)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Pat Wang
President and CEO
Recent News
2025-10-10
Crain's New York Business
2025-09-23
2025-08-21
Company data provided by crunchbase