Acadia Insurance (a Berkley Company) · 1 month ago
Sr. Claims Technical Specialist
TX, Houston - 2107 CityWest Blvd
Full-time
Onsite
Senior Level, Lead/Staff
15+ years expAcadia Insurance, a Berkley Company, is an insurance underwriting manager specializing in property and casualty products for the energy sector. The Sr. Claims Technical Specialist will handle and resolve third party commercial general liability and automobile claims, ensuring compliance with company policies and state regulations while maintaining effective communication with customers and external parties.
Commercial InsuranceInsurance
No H1B
Responsibilities
Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant external parties
Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution
Demonstrate understanding of medical terms, medical treatment and injury descriptions
Demonstrate collaborative efforts in managing the litigation process with outside defense counsel
Recognition and evaluation of potential exposures under the policy to establish timely, adequate reserves
Manage the claim authorization process and negotiate claims with significant complexity
Negotiation and settlement skills
May be deposed or testify in claims negotiations or trials
Ability to follow detailed procedures and ensure accuracy in documentation and data
Excellent written and verbal communications; with ability to listen well
Uphold a high standard of customer service
Ability to use a win-win approach to resolve controversy
Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution
Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders
Strong computer proficiency necessary
Multi-jurisdictional experience preferred
Qualification
Required
15+ years of multi-line experience including high severity bodily injury claims
Must possess a current Texas claims adjuster license; additional licenses a plus
Litigation experience required
Bachelor's Degree required or equivalent work experience
Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant external parties
Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution
Demonstrate understanding of medical terms, medical treatment and injury descriptions
Demonstrate collaborative efforts in managing the litigation process with outside defense counsel
Recognition and evaluation of potential exposures under the policy to establish timely, adequate reserves
Manage the claim authorization process and negotiate claims with significant complexity
Negotiation and settlement skills
May be deposed or testify in claims negotiations or trials
Ability to follow detailed procedures and ensure accuracy in documentation and data
Excellent written and verbal communications; with ability to listen well
Uphold a high standard of customer service
Ability to use a win-win approach to resolve controversy
Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution
Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders
Strong computer proficiency necessary
Preferred
Multi-jurisdictional experience preferred
Benefits
Competitive compensation plan
Robust benefits package
Company
Acadia Insurance (a Berkley Company)
Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Simone Grimes, CPA, MBA
Chief Financial Officer
Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
Recent News
2024-03-06
Coverager - Insurance news and insights
2022-06-28
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