Esperanza Immigrant Rights Project · 1 month ago
Client Resources Coordinator II
Esperanza Immigrant Rights Project is a prominent human services provider in California focused on aiding the poor. The Client Resources Coordinator II will serve clients through counseling, advocacy, and guidance, coordinating service delivery and ensuring client needs are met effectively.
LegalNon Profit
Responsibilities
Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs
Serves as advocate with government agencies to obtain public assistance
Reassess clients to determine if services are progressing according to plan
Participates in outreach programs; represents Program/Region at community meetings
Helps prepare necessary reports, requisitions and statistics
Provides regular evaluation of client programs to ensure satisfactory progress
Supervise volunteer and intake personnel providing client services
Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission
Displays sensitivity to the client population’s cultural and socioeconomic characteristics
Performs related duties as required
Qualification
Required
Completion of two years of college required plus one to three years of related experience required
Principles and practices of organization and administration
Counseling and assessment techniques
Plan short- and long- range activities
Handle public contact and relations effectively
Maintain accurate and orderly records
Develop and maintain effective working relationships
Display sensitivity, tact, and responsiveness in various situations and needs
Maintain a high level of confidentiality
Use independent judgment and initiative
Preferred
Bachelor's degree preferred
Benefits
Medical, Dental & Vision
Life Insurance
Retirement Plan to include 401a/employer contribution only and 403(b)
Flexible Spending Account
Health Care Spending Account Reimbursement accounts (HAS)
Vacation days – 12 days per year
Sick time – 10 days per year
Short and Long Term Disability
13 holidays per year for regular f/t & p/t employees
Cell Phones for those working in Shelters or with Clients outside of the office
Employee Recognition - Annual Staff Appreciation Day Event
Free Parking
Company
Esperanza Immigrant Rights Project
Esperanza Immigrant Rights Project is a non-profit law firm that provides legal representation to immigrant communities.
Funding
Current Stage
Early StageTotal Funding
$0.02MKey Investors
Weingart Foundation
2023-09-01Grant· $0.02M
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