This job has closed.

Ethos Veterinary Health · 1 month ago

DVSC- Grapevine, Veterinary Client Service Representative

Grapevine, TX

Full-time

Onsite

Mid Level

$19/hr - $21/hr

Ethos Veterinary Health is a leading network of specialty and emergency veterinary hospitals. They are seeking a Veterinary Client Service Representative to provide exceptional client service and support in their Grapevine location, ensuring a positive experience for both clients and their pets.

Health CareMedicalVeterinary

H1B Sponsor Likely

Responsibilities

Greet clients warmly, schedule appointments, and manage check-ins

Prepare forms and certificates, file and retrieve medical records, and maintain cleanliness of the reception area

Perform basic invoicing, billing, and account procedures

Answer and direct calls through a multi-phone line system

Coordinate with referring veterinary facilities to request necessary records and information

Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail

Qualification

Customer Service ExcellenceFluent EnglishMultitaskingCommunication SkillsTeam Player

Required

Exceptional First Impressions: outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported

Adaptability and Multitasking: thrive on multitasking and can navigate unexpected situations with ease

Customer Service Excellence: ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience

Flexibility and Adaptability: be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace

Fluent English skills (speaking & reading) are required for the role

Preferred

Fluency in multiple languages a plus!

Benefits

401(k) with matching

Health, Dental, and Vision insurance

Health Savings Account (HSA) / Flexible Spending Account (FSA)

Life and Disability insurance

Paid Time Off (PTO) and Holidays

Employee Assistance Program and Discounts (including Pet Discount)

Professional development and tuition assistance – ask us about the Ethos CSR Certificate Program!

Uniform stipend

Company

Ethos Veterinary Health

Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.

Founded in 2015

Denver, Colorado, USA

10001+ employees

https://www.ethosvet.com

H1B Sponsorship

Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)