OCHIN, Inc. · 1 month ago
EPIC CREDENTIALED BILLING PB/HB TRAINER
United States
Full-time
Remote
Entry, Mid Level
2+ years expOCHIN is a nonprofit leader in health care innovation, seeking to expand patient access and improve health in underserved communities. The Learning Specialist will support OCHIN members by implementing and optimizing Epic workflows and tools, developing training programs, and promoting continuous improvement and engagement strategies.
Health CareNon Profit
Responsibilities
Lead and manage engagement strategies to promote the adoption and effective use of Healthy Planet and Quality Reporting tools among members
Serve as a key liaison to members, account managers, and internal teams, ensuring proactive communication, issue resolution, and relationship management in support of Population Health and regulatory initiatives
Design, deliver, and evaluate interactive training programs across multiple Epic modules and operational workflows
Facilitate workflow validation, discovery, and gap analysis sessions to align member practices with best practices, while providing tailored one-on-one or group coaching, both virtually and onsite
Create and maintain a variety of learning and program support materials, including step-by-step user guides, lesson plans, scenario-based learning experiences, instructional videos, and workflow documentation
Ensure materials are updated, engaging, inclusive, and accessible to support adult learning principles and member success
Support members through operational changes and organizational transformation using structured change management principles
Partner with cross-functional teams to analyze workflows, recommend process improvements, facilitate optimization projects, and lead initiatives aimed at enhancing operational outcomes, system usage, and regulatory compliance
Contribute to the ongoing growth and improvement of Population Health, Installation, and Learning programs by researching best practices, proposing enhancements, and mentoring team members
Actively pursue professional development opportunities and model adaptive leadership, collaboration, and a culture of learning and service excellence
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent relevant combination of education and experience
Minimum of 2 years experience in a similar role. At least 1 year of experience providing training, course development, instructional design, and technical writing
Proficiency or Certification in Epic Resolute PB or HB is desired
Training Credential in Resolute Professional Billing or Resolute Hospital Billing is required
1+ years' experience in Instructional Design to include: LMS architecture and deployment experience in a corporate environment, Conceptualizing, editing, and creating virtual learning or a related content for adult learners, Experience in a post-production continuous improvement environment with industry knowledge of standard workflows and content organization
Understanding of change management skills
Ability to travel up to 25% based on business need
Ability to occasionally work outside of normal work hours to deliver training
Demonstrated project management skills and balancing competing priorities
Demonstrated ability to work both collaboratively and independently to complete tasks
Base knowledge of understanding theories, tools, and methods of adult learning
Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
COVID-19 Vaccination Requirement: OCHIN requires all employees to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment
Preferred
Healthcare certification and/or experience with EPIC Electronic Medical Records (EHR) or Inpatient in a clinical or hospital setting is preferred
Benefits
Generous compensation package
Supporting our employees’ entire well-being
Fostering a healthy work-life balance
Opportunity for professional advancement
Comprehensive range of benefits
Company
OCHIN, Inc.
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Abby Sears
President & CEO
Brenda Garske
Chief Financial Officer
Recent News
American Health Information Management Association (AHIMA)
2025-04-28
Company data provided by crunchbase