TEXAS ACCESS TO JUSTICE FOUNDATION ยท 1 month ago
Administrative Assistant III - Membership
US-TX-Austin
Full-time
Hybrid
Entry Level
$36K/yr - $41K/yr
2+ years expThe Texas Access to Justice Foundation is seeking an Administrative Assistant III for their Membership Department. The role involves providing general administrative support, maintaining membership records, processing payments, and ensuring effective communication with various stakeholders.
Civic & Social Organization
Responsibilities
Act as the liaison between Sections and Membership Departments
Collaborate with Sections Department to continually improve processes and services that directly affect Sections members
Coordinate Section dues changes with IT, Membership, and Sections Departments, and serve as contact person for the collection of Sections dues
Process Sections dues payments and promptly update/import Sections membership lists
Work with IT Department to coordinate Paralegal Division renewal process; import payment information received from the Paralegal Division; enter new Paralegal Division member information into The State Bar membership database; apply Paralegal Division membership dues payments; research requests by Paralegal Division Coordinator; and maintain Paralegal Division member records
Maintain deceased attorney records in the database
Process military waiver requests
Process monthly NCOA export and import and associated tasks
Process Membership demographics and statistical reports
Take a high volume of phone calls requesting service, information, and assistance
Provide general information to the public and external organizations and route calls to the appropriate department/employee
Assist with sorting and distributing incoming mail; prepare internal and outgoing mail and packages; process return mail and address changes; and other database maintenance
Assist walk-in customers with payments and other general requests
Assist with filing, copying/scanning, special projects, and other duties as assigned
Qualification
Required
High school diploma or equivalent
Minimum of two years of related work experience
Ability to communicate effectively by telephone, in person, and in writing with State Bar members, co-workers, and the public
Ability to respond to a high volume of telephone calls of a repetitive nature
Experience using a database software program
Intermediate experience using Word and Excel
Must be a team player
Must coordinate with other members of the Membership Department to ensure phone lines are always covered
Excellent customer service skills or call center experience
Company
TEXAS ACCESS TO JUSTICE FOUNDATION
The Texas Access to Justice Foundation is the leading funding source for legal aid in Texas.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase