Chase · 1 month ago
Chief of Staff - Lead Technical Program Manager
575 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Senior Level, Lead/Staff
$142K/yr - $190K/yr
5+ years expChase is a leading financial services firm, and they are seeking a Lead Technical Program Manager in their Digital Channels & Connectivity team. The role involves driving the successful delivery of complex technology projects, managing resources and budgets, and fostering relationships with stakeholders to align technology initiatives with business goals.
BankingFinancial Services
Responsibilities
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Lead portfolio and investment management processes, ensuring strategic alignment of initiatives, optimal resource allocation, and transparent reporting to senior leadership
Develop and deliver executive-level presentations and communications, distilling complex information into clear, compelling narratives for C-suite and board audiences
Drive resource and capacity-demand management across software engineering and cross-functional teams, proactively identifying gaps and enabling dynamic resourcing to support business agility
Partner with senior leaders on organizational design, workforce planning, and change management to ensure the structure and talent are in place to achieve strategic goals
Serve as a thought partner and problem solver for the Head of PMO, tackling ambiguous challenges, synthesizing data, and driving actionable recommendations
Establish and manage operating rhythms, governance forums, and key performance indicators to monitor progress, escalate risks, and ensure accountability across the portfolio
Qualification
Required
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Demonstrated experience in portfolio management, investment governance, or business management within a large, matrixed technology or financial services organization
Exceptional executive communication and slide-making skills, with a track record of preparing materials for senior leadership and board-level audiences
Advanced analytical and quantitative skills, with the ability to synthesize data, generate insights, and drive data-driven decision-making
Experience in resource/capacity management for software engineering or cross-functional teams, including workforce planning and demand forecasting
Proven ability to lead and influence without direct authority, building consensus and driving outcomes across diverse stakeholder groups
Strong organizational design and change management experience, with the ability to navigate and drive transformation in a dynamic environment
Preferred
MBA or advanced degree in business, engineering, or related field
Prior experience as Chief of Staff, Business Manager, or in a similar strategic operations role
Management consulting background (e.g., McKinsey, BCG, Bain, Deloitte, Oliver Wyman, or similar)
Experience supporting or leading large-scale agile transformation or agility-at-scale initiatives
Familiarity with financial planning, budgeting, and investment prioritization processes
Expertise in executive storytelling, data visualization, and advanced presentation tools (e.g., PowerPoint, Tableau)
Experience in the payments, digital, or financial services industry
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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