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Caesars Entertainment · 1 month ago

Marketing Coordinator

Pompano Beach, FL, United States

Full-time

Onsite

New Grad, Entry Level

Caesars Entertainment is a leading hospitality and entertainment company, and they are seeking a Marketing Coordinator. This role is responsible for assisting in the planning, execution, and successful operation of all promotions, working closely with operational departments to ensure timely and organized event execution.

Food and Beverage

Responsibilities

Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees

Responsible for deploying promotions and interacting guests, which includes making live announcements and assisting in the completion of prize forms

Organize and plan event descriptions, timelines, and all other planning documents for customer events

Disseminating information to all involved departments in a timely manner about customer events

Setup of all systems and controls necessary for customer events including, but not limited to, CMS and event guidelines

Communicating about customer events in a timely manner to all operations departments

Communicating and documenting all costs on analytical worksheets

Entering purchase requisitions for all supplies and décor items necessary for the deployment of promotions

Deploy events within the guidelines for proper safety and security

Maintain an extremely high level of confidentiality in all actions and duties

Have complete knowledge of all casino events and promotional activities, and assist as needed

Keep work area in a clean and orderly manner

Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change

Perform other duties as assigned or reasonably requested by any member of management

Ensure at all times operating principles are being adhered to: Clean – Keep all areas clean and pristine; Safe – Follow all safety policies and procedures; Friendly – Use customer courtesy skills of Family Style Service to provide superior guest service; Fun – Be interactive with all internal and external guests while maintaining professional standards

Use of computer station, Microsoft office software, casino tracking programs (CMS, AS400), hand-held radio, telephone and PBX system, voicemail, fax, copier and promotional equipment

Qualification

Customer serviceEvent planningMarketing strategyGaming laws knowledgeMicrosoft OfficeCMS softwareCommunication skillsProblem solving

Required

Four (4) year degree in a related field or equivalent work experience

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems

Knowledge of gaming laws and regulations

Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times

Talking to others to convey information effectively

Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action

Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License

Must be at least 21 years of age