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The Salvation Army · 1 month ago

On-Call Front Desk Receptionist

Greater Hartford

Full-time

Onsite

New Grad, Entry Level

The Salvation Army is a non-profit organization seeking an On-Call Front Desk Receptionist. The role involves greeting visitors, handling phone inquiries, and ensuring compliance with building protocols while maintaining a professional environment.

CharityNon ProfitRehabilitation

Responsibilities

Greet visitors at the front door, handle incoming phone calls and inquiries, and receive or deliver incoming parcels as needed

Check voice messages and forward them to appropriate parties

Direct incoming phone calls and inquiries to appropriate internal and external resources

Ensure personnel and visitors entering the building comply with building protocols

Greet all visitors warmly in a way that reflects The Salvation Army's mission and integrity

Always engage professionally and positively with the public, whether in person, via email, or over the phone

Maintain a clean and professional work environment

Monitor video surveillance of the exterior of the building and report any concerns immediately

Open the front gate at the beginning of the workday and secure it at the end of the workday

Accept parcels and inform the relevant personnel of delivery

Qualification

Receptionist experienceMicrosoft OfficeCustomer service skillsVerbal communicationInterpersonal skills

Required

Receptionist experience required, preferably in a non-profit setting

Ability to follow written and verbal instructions

Ability to work in a fast-paced, ever-changing environment

Ability to work independently, as well as part of a team

Basic proficiency in computers and Microsoft Office

Continual attention to detail, highly organized, and able to establish priorities

Demonstrate discretion, integrity, and confidentiality in dealing with all matters

Effective interpersonal skills and strong customer service skills in person and on the telephone

Excellent verbal and written communication skills

Must maintain a professional appearance

Self-motivated and dependable

Will respect and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect the mission of The Salvation Army