Sleep Doctor · 1 month ago
Respiratory Therapist or Polysomnographic Technologist
United States
Full-time
Hybrid
Entry, Mid Level
$68K/yr - $75K/yr
2+ years expSleep Doctor is a leading name in sleep health, dedicated to helping individuals achieve better sleep through expert support and care. The Respiratory Therapist or Polysomnographic Technologist will analyze sleep test results, provide equipment recommendations, and ensure excellent customer service while driving sales of sleep therapy products. This role requires a focus on patient satisfaction and effective communication with both patients and healthcare providers.
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Responsibilities
Analyze home sleep test results to identify patterns and abnormalities. Communicate findings clearly and effectively to customers. Address customer questions and concerns
Provide equipment recommendations based on sleep test results and physician recommendations ensuring alignment with individual customer needs and treatment plans
Drive sales of CPAP, BiPAP, and related therapy equipment, ensuring recommendations align with physician orders and individual treatment plans
Follow up with patients promptly to ensure satisfaction, address concerns, and reinforce commitment to therapy
Perform virtual demonstration and education of respiratory therapy equipment
Train and educate consumers on use of equipment and answer any inquiries related to services or equipment
Keep track of industry news and developments. Maintain working knowledge of current DME products and services offered by the company, including initial qualifications for PAP devices
Provide technical support for PAP patients, referrals, and team members
Maintain good relations with clients and consult with referring physicians regarding patient treatment, medical conditions, and home environments
Identify programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase customer satisfaction
Coordinate with other departments to minimize delivery expenses and provide efficient service to customers
Qualification
Required
Licensed Respiratory Therapist (RRT or CRT) and/or Registered Polysomnographic technologist (RPSGT) with 2-3 years of DME experience and/or sleep lab titration experience
Be able to troubleshoot and provide recommendations for appropriate CPAP masks, CPAP and BiPAP equipment
You are patient focused. You start with the patient and work backwards. You invest the time and energy to understand the patients' objectives, then tie all your activities directly to the achievement of those objectives
Be able to set up and operate devices such as CPAP and BiPAP machines
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME), specific to Sleep Apnea and CPAP Products
Excellent verbal, written, communication skills, and ability to properly treat confidential information
Thrive in a fast-paced and collaborative cross-functional environment; can multi-task and pivot with relative ease as priorities change
Benefits
Medical, vision, and dental insurance
100% of the employee medical, vision, and dental premiums covered by the Company
Medical FSA and dependent care FSA
401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary
Company paid life-insurance policy
Option to participate in a voluntary pet-insurance policy
Paid Time Off in accordance with the company’s policies
Commuter benefits
Company
Sleep Doctor
Creating a healthier, happier world through the revitalizing power of sleep.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-10-28Private Equity
Leadership Team
Holland Angel
Chief Commercial Officer (CCO)
Recent News
2024-05-23
2024-05-23
Company data provided by crunchbase