RICOH COLOMBIA · 1 month ago
Office Services Specialist
Birmingham, AL
Full-time
Onsite
Entry Level
1+ years expRicoh is an integrated solutions provider that empowers digital workplaces. The Legal On-Site Services Specialist provides operational support within a legal office environment, managing document handling and workflow while ensuring quality control in a fast-paced setting.
Information Technology & Services
Responsibilities
Operate high-volume copy machines; perform binding and finishing work
Handle highly sensitive and confidential documents, often under tight deadlines
Deliver the highest quality work due to the sensitive nature of legal projects
Operate high-volume scanners and image handling software
Utilize MS Office and email systems
Inspect convenience copiers daily; clear paper jams and report issues
Maintain records for management reports and supply inventories
Distribute office supplies, faxes, and mail to designated personnel or drop-off points
Calculate charges for jobs performed; maintain billing logs
Respond to and coordinate service calls required by customers
Perform filing duties, including purging and archiving old documents
Deliver completed jobs to designated customer locations
Maintain daily meter and service logs
Travel between customer buildings as needed
Answer customer questions regarding job status or feasibility
Ensure copier areas are neat and well stocked
Perform shipping/receiving duties
Use bindery and finishing equipment (shrink-wrap machine, paper cutter, hole driller, jogger, tape machine, stackers, stapler, scales)
Perform scanning, file conversion, file naming, and FTP transfers
Manage electronic file tables of contents
Perform OCR (Optical Character Recognition) tasks for keyword search
Format files for printing/Excel
Assist with coordinating off-site projects (BIS or Smart Source)
Provide professional-level support to legal staff (secretaries, paralegals, associates, partners)
Complete projects accurately under tight deadlines and high pressure
Perform other duties as assigned
Qualification
Required
High school diploma, GED, or equivalent work experience required
Completion of Ricoh Legal training within 90 days of hire (and ongoing training as required)
Minimum of 1 year of experience in the legal industry strongly desired
Strong customer service, communication, and interpersonal skills
Valid driver's license and auto insurance may be required per company policy
Proficiency in MS Office Suite
Technical aptitude with printers, copiers, postage machines, and office equipment
Strong customer service and organizational skills
Ability to work independently and flexibly to complete projects
Knowledge of shipping/receiving procedures
Ability to troubleshoot and problem-solve
Ability to read and comprehend technical manuals and instructions
Excellent verbal communication and customer relations skills
Preferred
Related copy job experience preferred
Basic electronics knowledge preferred
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase