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Contruent · 1 month ago

Senior Revenue Operations Manager

Naperville, Illinois, United States

Full-time

Hybrid

Senior Level

5+ years exp

Contruent is a company focused on optimizing sales and growth strategies, and they are seeking a Senior Revenue Operations Manager to enhance their Go-To-Market organization. The role involves managing the CRM and sales tech stack, supporting sales productivity through data-driven strategies, and collaborating with various teams to drive growth and strategic decision-making.

AnalyticsConstructionProject ManagementSoftware

Responsibilities

Support the sales team’s productivity and success with process improvements, measurements, tracking, and analytics (via measurable key performance indicators (KPI))

Oversight of Sales related tech stack

Track, analyze and create monthly executive reporting data to include the following metrics: pipeline growth, quota attainments, win/loss rate, sales team performance

Own end-to-end process of tracking sales funnel and operational metrics and explore alternatives to improve performance

Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members to ensure achievements are on track with sales opportunities vs forecasting, identify gaps, and explore solutions

Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members for go forward forecasts and department planning (headcount planning, budgets, forecasts, technology costs)

Serve as (or oversee) primary system administrator of the CRM (Salesforce) environment to include user account maintenance, data integrity, reports and dashboards, workflows, etc

Assist the Sales Leaders with Pipeline and Opportunity inspection, forecasting

Development of compensation plans (inclusive of SPIFFs)

Enhance sales productivity by leading the team via streamlined processes and improved tool management

Qualification

Sales Operations ExperienceSalesforce ProficiencyProject ManagementAnalytical SkillsLeadershipCollaboration ToolsMarketing AutomationEmotional IntelligenceOrganizational Skills

Required

5+ Years of Sales Operations (or Sales Consulting) Experience in a SaaS, B2B solution environment

Bachelor's degree in Business, Finance, Marketing, or equivalent work experience required

5+ years of experience managing resources, tasks, and workflows in operational management or a similar role

Minimum of 5+ years of hands-on experience with Salesforce, including building complex dashboards & reports, custom report types, calculated fields, workflows, and data hygiene practices

Experience working and interfacing with C – Suite to execute or update on GTM initiatives

Project Management- experience in designing, implementing, and managing projects

Analyzed, built, deployed and maximized sales software, such as: CRM (e.g., Salesforce), Collaboration (e.g., Salesforce Chatter), Intelligence (e.g., DiscoverOrg, LinkedIn), Prospecting (e.g., LC, SalesLoft), Enablement (e.g., Showpad), Marketing Automation (e.g., HubSpot)

Leadership and Emotional Intelligence

Strong analytical and organizational skills- Ability to perform the upfront diagnostic to develop the project plan and lead the implementation of programs designed to maximize revenue growth