Front · 2 weeks ago
Senior Data Scientist, Finance & Go‑to‑Market Analytics
San Francisco, CA
Full-time
Hybrid
Senior Level
6+ years expFront is the leading AI-powered customer service platform built for collaboration. As a senior member of Front’s Core Analytics org, you will build trustworthy, interpretable models and analyses that power executive decisions across Finance and GTM.
CollaborationCRMCustomer ServiceSaaSUnified Communications
Responsibilities
Owning end‑to‑end analytics and modeling for ARR, GRR/NRR, churn and expansion, pipeline health, and forecasting
Designing contraction/retention diagnostics and customer health scoring with clear business levers
Building robust data sets and metrics definitions across Snowflake/dbt, ensuring quality and consistency
Translating exec questions into analyses, KPIs, and narratives that inform targets and pacing
Partnering with RevOps, Finance, and Product to instrument experiments and revenue initiatives
Communicating trade‑offs, assumptions, and recommended actions with crisp, decision‑ready storytelling
Qualification
Required
6+ years in data science or analytics focused on Finance or GTM at a SaaS or B2B company
Strong SQL and data modeling experience in a modern stack (Snowflake, dbt); proficiency with Python or R
Deep statistical knowledge, including experimental design, causal inference, time series analysis, hypothesis testing, sampling, and uncertainty quantification
Expertise with revenue metrics and cohorts: ARR, GRR/NRR, churn, expansion, pricing and packaging impacts
Proven experience building interpretable predictive models and health scores tied to business actions
Ability to define metrics rigor, resolve survivorship/definition issues, and ship executive‑grade dashboards
Excellent communication and stakeholder partnership skills, from ICs to executives
Benefits
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
Company
Front
Front is a communication hub for building strong customer relationships on digital channels.
201-500 employees
H1B Sponsorship
Front has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$203.6MKey Investors
Sequoia CapitalSocial CapitalUncork Capital
2022-06-28Series D· $65M
2020-01-22Series C· $59M
2018-01-24Series B· $66.5M
Leadership Team
Dan O'Connell
Chief Executive Officer
Laurent Perrin
CTO & Co-founder
Recent News
vcnewsdaily.com
2025-12-12
POCIT. Telling the stories and thoughts of the underrepresented in tech.
2025-10-02
Company data provided by crunchbase