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Penn Medicine, University of Pennsylvania Health System · 1 month ago

Part Time (Every Other Weekend) - Patient Access Associate - ED Admissions

Plainsboro, NJ

Part-time

Onsite

New Grad, Entry Level

$17.75/hr - $28.33/hr

0+ years exp

Penn Medicine is dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. The Patient Access Associate is responsible for registering patients, collecting and verifying demographic and insurance information, and providing excellent customer service to ensure positive patient outcomes.

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Responsibilities

Greeting patients with a positive and professional attitude and initiating the registration process

Properly entering the required fields within the ADT system to ensure patient safety and creates visits appropriately in the ADT system

Performs follow up on assigned third party accounts for all in-house admissions and select outpatients (e.g. PAT, Radiation and Oncology)

Follow ups include completing tasks that such as verifying eligibility, obtaining benefits, ensuring pre-certification and/or authorization/referral requirements have been completed

Demonstrating flexibility and adaptability to fast-paced, changing work environments

Demonstrating and appropriately documenting out of pocket responsibility for services as related to insurance contracts or PCHS Fee Schedules Collecting time of service and point of service payments according to policy

Referring patients to Financial Counselor for assistance, when necessary, Patient Access Associates have the ability to be cross trained in Admissions which allows opportunity for professional growth

When Patient Access Associates are assigned to bedside registration (ED and Surgical Areas), they are required to utilize the Workstation on Wheels (WOW)

Qualification

Customer service skillsPatient registration experienceEPIC experienceTyping 40 wpmFlexibility in hours

Required

H.S. Diploma/GED

Strong customer service skills

6 months experience with checking in patients (in a physician's office or hospital setting)

the ability to type 40 words per minute

Preferred

Two years of medical experience, with previous hospital or physician office registration/insurance verification experience

EPIC experience

Flexibility in hours - you will have a permanent shift, but flexibility is preferred when needed to help cover other shifts

Benefits

Eligible for Medical/Dental/Prescription/Life Insurance the 1st of the month following your hire date

Prepaid Tuition Assistance Access to over 1300 courses to provide professional and personal growth

Access to Penn Medicine's Wellfocused program which supports emotional and physical wellness

Access to hundreds of employee discounts

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees