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Catholic Charities of Onondaga County · 1 month ago

Intake Center Program Associate - (Full time, $18.00/hour)

Syracuse, NY

Full-time

Hybrid

New Grad, Entry Level

$18/hr - $18/hr

0+ years exp

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development and collaboration. The Program Associate will facilitate transportation for individuals and families to shelters and conduct intake screenings to verify homelessness eligibility.

Non ProfitReligionService IndustrySocial

Responsibilities

Facilitate the transport of individuals and families to shelter

Conduct initial diversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families

Support the quarantine placement of COVID individuals and families in DSS-contracted hotel

Respond to all incoming calls from clients and/or providers

Complete a diversion screening with walk-in clients prior to calling 211 to confirm homelessness eligibility

Pick up clients and transport them to the appropriate shelter as determined by 211/DSS

Support quarantine of COVID clients through proper documentation prior to their hotel placement, transportation to quarantine, and providing food, hygiene items, hotel rules

Work with designated hotel agencies/shelters to provide a warm client hand off

Maintain and update transportation logs and documentation via shift notes

Communicate with other shift Program Associates/Caseworkers/admin as needed

Ensure there is adequate staffing prior to leaving a shift

Observes all safety rules and regulations including use of personal protective equipment

Qualification

Homeless populationValid N.Y.S. Driver’s LicenseH.S. DiplomaG.E.D.Mobility sufficient to driveManual dexterity

Required

H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience

Valid N.Y.S. Driver's License

N.Y.S. Central Registry clearance

Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals

Mobility sufficient to work in an office environment

Manual dexterity sufficient to operate office equipment including machines