Summit Home Care & Hospice · 1 month ago
Account Manager Supervisor (9609)
Cincinnati, OH
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $90K/yr
3+ years expSummit Home Care and Hospice is searching for an experienced and motivated Account Manager Supervisor to join their Home Health team. This role focuses on driving growth through strong relationships with key referral sources while supervising and coaching Account Managers to ensure team success.
Health CareHome Health CareHospital
Responsibilities
Act as a “player-coach,” maintaining personal referral relationships and achieving weekly Start of Care (SOC) goals
Identify and target referral sources (hospitals, SNFs, physicians, assisted/independent living) to drive growth
Build and maintain strong relationships with referral partners through regular meetings and follow-up
Educate referral sources on Summit’s services and how they interrelate to meet patient needs
Communicate Summit’s value proposition and foster mutually beneficial partnerships
Conduct a minimum of 10 in-person sales calls per week and joint visits with clinicians
Represent Summit in the community as a marketing champion to promote a positive image
Participate in company-sponsored programs and meetings
Use data to identify high-opportunity areas and monitor competitive activity
Track and analyze sales activities using the company’s CRM/ERM systems
Supervise and coach Account Managers in the Cincinnati market to ensure account development and growth
Set clear goals, monitor performance, and hold team members accountable
Manage recruiting, hiring, onboarding, and performance management in collaboration with HR
Oversee scheduling, PTO, and timecards to ensure adequate coverage
Ensure quality and timeliness standards are met
Collaborate with internal teams to maintain a unified sales process
Resolve referral source issues promptly to maintain satisfaction and retention
Achieve individual and team sales goals
Maintain professional conduct and ethics
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum 3 years of sales experience, including at least 1 year in home health, hospice, or other post-acute healthcare
Ability to work a flexible schedule, including weekends, holidays, and evenings as needed
Exceptional negotiation and customer service skills
Strong organizational management skills
Excellent computer and data management skills
Ability to develop, implement, communicate, and create strategic business alliances and plans
Preferred
Higher education preferred
Experience in training, coaching, and staff development preferred
Benefits
Bonus Opportunity: Up to $34,390+ per Year
Mileage Reimbursement ($0.48/Mile)
Company
Summit Home Care & Hospice
Summit Home Care is a skilled home care agency committed to providing comprehensive health care in the comfort and convenience of home.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Albrecht, MOT, OTR/L
Chief Clinical Officer
Lindsay Cassler
Corporate Partnership Manager
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