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Noctrix Health, Inc. · 1 month ago

Patient Activation Specialist (Baltimore, Maryland)

Baltimore, Maryland

Full-time

Onsite

New Grad, Entry Level

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes, ensuring proper setup and patient comfort during personalized activation sessions.

Health CareMedical DeviceTherapeutics

Responsibilities

Travel to patients' homes (or mutually agreed-upon locations) to conduct device titration sessions

Guide patients through the device activation process, ensuring proper calibration and functionality

Provide clear instructions on device usage, maintenance, and troubleshooting

Always maintain professionalism and patient confidentiality

Accurately document each session and report outcomes as required

Maintain prompt and professional communication via phone and email

Qualification

Customer-facing experienceMedical backgroundAttention to detailProfessionalismCommunication skills

Required

Customer-facing experience (e.g., healthcare, patient services, or customer support)

Reliable transportation and willingness to travel 30-50 miles

Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours

Ability to pass a background check

Comfort with home visits or alternative quiet locations (e.g., hotel lobbies)

Strong attention to detail, professionalism, and communication skills

Preferred

Medical background strongly preferred, including but not limited to: Respiratory Technicians, Occupational Therapists, Physical Therapists, Medical Assistants, Nurse Practitioners, Nurses (ICU, Operating Room backgrounds preferred)