Dialpad · 2 days ago
Client Account Executive, Commercial
Austin, TX
Full-time
Hybrid
Entry, Mid Level
1+ years expDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. As a Client Account Executive, Commercial, you will provide best-in-class account management and develop sales strategies to grow revenue across a portfolio of existing customers.
AnalyticsArtificial Intelligence (AI)Machine LearningMessagingNatural Language ProcessingPredictive AnalyticsSaaSTelecommunicationsUnified CommunicationsVoIP
Responsibilities
Focused on a portfolio of customers, the Commercial CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base
Create an account plan for how you will achieve your quarterly goals
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans
Work leads and generate pipeline
Achieve or exceed quarterly revenue goals
Serve as a Dialpad expert and become a trusted advisor and resource for your customers
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad
Qualification
Required
1-3 years of sales experience in an ever-changing environment
Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
Ability to communicate, present, and influence key stakeholders and decision-makers
Experience providing timely and accurate forecasts to sales leadership
Excellent time management and organizational skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)
Curiosity: Ability to get to know your customers' business, internal teams, and processes
Closing mindset: Get ahead of closing deals by asking closing questions early and often
Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from
High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment
Preferred
SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS
Benefits
Competitive benefits and perks
Robust training program
Company
Dialpad
First in AI. Best in Agentic.
1001-5000 employees
H1B Sponsorship
Dialpad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (12)
2022 (7)
2021 (10)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$450MKey Investors
ICONIQ GrowthSoftBankOMERS Growth Equity
2022-12-21Series F· $50M
2021-12-16Series F· $170M
2020-12-21Series E· $10M
Leadership Team
Craig Walker
Founder and CEO
Brian Peterson
Co-Founder & CTO
Recent News
Company data provided by crunchbase