Corpay · 1 month ago
Corporate Travel Operations Manager
Corpay is a company that focuses on customer service in the travel industry, and they are seeking a Corporate Travel Operations Manager. The role involves leading a team to enhance operational efficiency, manage client operations, and oversee various organizational processes.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Leading the Corporate Travel Operations Team to deliver efficient and consistent client operations
Evaluating and enhancing organizational structure and workflows for operational efficiency
Developing governance frameworks, operational plans, and succession strategies
Monitoring KPIs, dashboards, and productivity metrics to identify improvement opportunities
Overseeing recruitment, onboarding, training, and career development pathways
Implementing SOPs, operational controls, and process improvement initiatives
Collaborating cross-functionally with internal teams and managing vendor relationships
Managing budgets, expense controls, and readiness for Business Continuity Planning
Serving as escalation point for critical operational issues and providing on-call support
Qualification
Required
High school diploma or GED required
2–3 years of management experience leading teams of 40+ employees (on-site and remote)
2–3 years of experience in airline, travel management company (TMC), or call center operations
Experience in restructuring operations and implementing performance frameworks
Strong leadership, interpersonal, and communication skills
Proficiency in Microsoft Excel and data analytics for decision-making
Ability to manage competing priorities and adapt to dynamic environments
Solid understanding of travel, hotel, and call center operations
Flexibility to travel up to 25%
Preferred
college degree preferred
Benefits
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase