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FMOL Health · 1 month ago

Help Desk Technician 1

4200 Essen Lane, Baton Rouge, LA, 70809, US

Full-time

Onsite

New Grad, Entry Level

FMOL Health is a healthcare organization, and they are seeking a Help Desk Technician 1 to provide primary support services to internal users. The role involves troubleshooting and resolving user issues related to system access, hardware, and application software.

Health Care

H1B Sponsor Likely

Responsibilities

Provides primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level agreements

Support includes issues relating to system access, hardware, application software, and basic network communication issues

Responds to telephone calls, email and team member requests for technical and applications support

Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction

Qualification

TroubleshootingTechnical supportApplication softwareHardware supportCustomer service

Required

Provides primary support services to internal users

Effectively troubleshooting, diagnosing and resolving user issues and work requests

Support includes issues relating to system access, hardware, application software, and basic network communication issues

Responds to telephone calls, email and team member requests for technical and applications support

Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction

Company

FMOL Health

FMOL Health is a bold, connected health system that delivers care that prioritizes people – every patient, every community, every time – while honoring the unique character of each market we serve.

Founded in 1984

Baton Rouge, Louisiana, USA

10001+ employees

https://fmolhs.org

H1B Sponsorship

FMOL Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (48)

2024 (30)

2023 (25)

2022 (36)