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OpenGov Inc. · 2 weeks ago

Senior Recruiting Coordinator

Illinois, United States

Full-time

Onsite

Mid, Senior Level

$60K/yr - $80K/yr

3+ years exp

OpenGov Inc. is a leader in AI and ERP solutions for local and state governments in the U.S. The Senior Recruiting Coordinator will create exceptional candidate experiences and empower hiring teams to efficiently manage the recruiting process.

Data VisualizationEnterprise SoftwareGovTechSaaSSoftware

Responsibilities

Champion the Candidate Experience: Own every step of the interview process to ensure a seamless, positive, and personalized journey for all candidates

Drive Velocity and Operational Excellence: Coordinate interviews (phone, video, and onsite) with speed, accuracy, and attention to detail while maintaining SLA best practices

Be the Go-To Partner: Build trusted relationships with hiring teams and recruiters, becoming their first call for scheduling, logistics, and process questions

Represent the OpenGov Brand: Be the “Face of OpenGov” - embody our values, communicate with empathy, and create memorable touchpoints for every candidate

Master the Tools: Maintain pristine candidate data and workflows in our ATS (Ashby). Serve as the Ashby SME, leading the charge on process hygiene and operational improvements

Communicate Like a Pro: Engage candidates and hiring teams across phone, email, text, and live meetings - always clear, professional, and warm

Problem Solve with Poise: Anticipate and resolve scheduling challenges quickly, ensuring interviews run smoothly and on time

Elevate the Process: Continuously identify opportunities to improve efficiency, speed, and quality in how we deliver recruiting operations

Collaborate Across Teams: Support special projects and recruiting initiatives that enhance hiring performance and experience across OpenGov

Qualification

Recruiting CoordinationATS experienceSaaS experienceGSuite proficiencyOutstanding communicationAttention to detailProblem-solving skillsCollaborative spirit

Required

3+ years of Recruiting Coordination experience (SaaS or high-growth startup experience strongly preferred)

Bachelor's degree or equivalent experience

ATS experience (preferably Ashby, Greenhouse)

Proven ability to prioritize, multitask, and execute in a fast-paced environment using GSuite and modern recruiting tools (Zoom, Ashby, Google Calendar, etc.)

A passion for delivering world-class candidate and hiring team experiences

Demonstrated success maintaining SLA excellence and handling scheduling conflicts with professionalism and composure

Outstanding communication skills - written, verbal, and interpersonal

High integrity, attention to detail, and follow-through on every task

A creative, resourceful, and solutions-oriented mindset - you love finding smarter, faster ways to get things done

A humble, fun, and collaborative spirit that thrives in a values-driven environment