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Abnormal AI · 2 weeks ago

Engineering Manager, Federal Operations

United States

Full-time

Remote

Senior Level

$188K/yr - $221K/yr

7+ years exp

Abnormal AI is seeking an Engineering Manager for their Federal Operations team to lead and stabilize their platform. The role involves managing a high-performing team, ensuring service reliability, and overseeing the delivery of services in a regulated environment.

Artificial Intelligence (AI)Cyber SecurityEmailInformation TechnologyNetwork Security

No H1B

U.S. Citizen Only

Responsibilities

Lead and grow Gov SRE to operate a secure, reliable, and scalable government environment (people leadership, hiring, coaching, performance, and culture)

Enforce SLOs/SLIs, incident response, on-call, and change management processes aligned to internal risk thresholds

Drive platform stabilization: reduce toil, harden baselines, improve observability, and shrink MTTR through runbooks, automation, and quality guardrails

Own safe delivery to the Gov environment: plan and orchestrate releases, change reviews, and rollbacks; improve CI/CD and IaC workflows for repeatable, auditable change

Build and prioritize an execution roadmap for Gov v2.0 launch (scale product enablement in Gov, reduce operational drag, and improve deployment lead time without increasing risk)

Improve cost, performance, and resiliency posture in GovCloud through architecture reviews, reliability testing, capacity planning

Report clear metrics, risks, and progress to stakeholders; proactively escalate blockers and propose mitigations

Qualification

SRE/Infrastructure/Platform EngineeringCloud Infrastructure (AWS)Kubernetes/ContainersTerraformIaCCI/CD WorkflowsIncident ManagementSLOs/SLIsObservabilityStakeholder CommunicationAutomationGoal SettingIncident ToolingTelemetryAlert HygieneHiringScaling TeamsCross-functional CollaborationDocumentationTeam Management

Required

7+ years in SRE/Infrastructure/Platform Engineering operating customer-facing services at scale

Hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management

2+ years managing SRE/Infra/FedOps teams with on-call ownership, including hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management

Practical experience with cloud infrastructure (AWS preferred), Kubernetes/containers, Terraform or similar IaC, and modern CI/CD

Strong cross-functional collaboration with Security/Compliance, Product & Eng, and GTM; excellent written/runbook documentation and stakeholder communication

Track record of automation that reduces toil and improves reliability, auditability, and developer productivity

Ability to set clear goals/metrics, manage a prioritized roadmap, and deliver outcomes through the team

Depth in incident tooling and telemetry (e.g., metrics, tracing, logging) and alert hygiene

Hiring and scaling a small team in a fast-moving, high-accountability environment