Lam Research · 8 hours ago
Product Support Engineer 3
Hillsboro, OR
Full-time
Hybrid
Senior Level
5+ years expLam Research is focused on providing premier customer support throughout their lifecycle. As a Regional Product Support Engineer, you will be responsible for diagnosing, troubleshooting, and repairing complex electro-mechanical equipment and systems while providing technical support to field engineers and technicians.
CleanTechManufacturingSemiconductor
Responsibilities
Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue
Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems
Participates in Lam’s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application
Acts as technical mentor for field and account engineers and may design or conduct training sessions
Provides serviceability / installation assessments on new products
Qualification
Required
Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
Effective communication in inter-departmental and cross cultural team
Troubleshoot technical problems and coordinate multiple technical tasks
Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads
Able to travel both domestic and international based on business need
Preferred
Experience with Lam Spin Clean Systems (EOS, DV-P)
Benefits
A comprehensive set of outstanding benefits
Company
Lam Research
Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.
10001+ employees
H1B Sponsorship
Lam Research has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (239)
2023 (170)
2022 (216)
2021 (242)
2020 (182)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-05-11IPO
Leadership Team
Tim Archer
President and CEO
Rick Gottscho
Exec VP and CTO
Recent News
Benzinga.com
2026-01-16
2026-01-16
Morningstar.com
2026-01-09
Company data provided by crunchbase