Trend Micro · 2 weeks ago
Senior Solutions Engineer (Field) - US Remote, Chicago, IL
Trend Micro is a global cybersecurity leader that focuses on making the world safe for exchanging digital information. They are seeking a Senior Solutions Engineer who will serve as a technical advisor to partners, enabling them to evaluate and deploy the company's cybersecurity platform while driving joint customer success.
Cloud SecurityCyber SecuritySecurityVirtualization
Responsibilities
Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform
Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes
Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives
Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach
Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements
Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness
Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution
Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends
Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value
Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel
Travel within the U.S. for partner meetings, enablement sessions, joint customer engagements, and channel events
Qualification
Required
Bachelor's degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields
5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles
Proven experience working with MSSPs, GSIs, resellers, or other channel organizations
Strong understanding of public cloud technologies (AWS, Azure, GCP)
Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization
Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments
Excellent communication and presentation skills with experience training partner technical teams and executives
Demonstrated ability to deliver compelling demos and technical enablement programs
Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape
Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform
Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes
Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives
Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach
Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements
Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness
Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution
Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends
Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value
Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel
Travel within the U.S. for partner meetings, enablement sessions, joint customer engagements, and channel events
Preferred
Experience in a fast-paced SaaS or cybersecurity startup ecosystem
Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies
Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell)
Experience building partner solution offerings, runbooks, or service blueprints
Background in SOC operations, threat hunting, or incident response
Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA)
Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences
Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems
Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery
Benefits
Comprehensive health benefits and paid time off package
Pre-partum, maternity, parental, medical leave and adoption assistance
Mental Health Wellness Program & Annual Wellness Incentive
401(k) with company match
Pet Insurance
Collaborative and innovative culture
Company
Trend Micro
Trend Micro is an IT firm that offers cybersecurity solutions like cloud security, endpoint protection, and network threat detection.
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-08-17IPO
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