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USAJOBS · 1 month ago

Supv HSS-Director of Quality, Safety and Value Service

Walla Walla, Washington, USA

Full-time

Onsite

Lead/Staff, Director/Executive

$105K/yr - $137K/yr

1+ years exp

The Veterans Health Administration is seeking a Director of Quality, Safety & Value Service who will provide program oversight and leadership in quality and performance management processes. The role involves planning, designing, and administering a Quality and Performance Management Program to improve services for Veterans.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

The Director of Quality, Safety & Value provides program oversight, coordination and leadership in quality and performance management processes throughout the facility. Working within the established medical facility and network organizational structure, the Director of Quality, Safety & Value is responsible for planning, designing, integrating, implementing, modifying and administering a Quality and Performance Management Program to evaluate and continuously improve services to the Veterans it serves. The incumbent operates under broadly delegated authority, taking action to develop or modify objectives and boundaries of assignment as indicated, and plays a critical role in organizational performance improvement as a member of the management team. (20%)

Broadly defined, this position is dedicated to the pursuit of excellence in performance in priority areas established by VHA nationally and at the Network level. The position is also dedicated to the attainment of key organizational goals through direct responsibility and/or the application of expertise and oversight for the Quality, Safety and Value Service which includes oversight of the following program segments: Risk Management, Patient Safety, Safety, Green Environmental Management System (GEMS), Industrial Hygiene, Occupational Health, Integrated Ethics, Systems Redesign, Performance Improvement (PI) and Accreditation Management (30%)

Coordinate information gathering and completion of accreditation participation requirements for survey by the Joint Commission (TJC). Coordinate completion and then submit to TJC the required annual periodic performance review. Update the facility survey applications as needed. Notify TJC as required of any changes to services delivered and any additional locations where care is provided. Monitor facility major accreditation functions and initiate review activities as needed to ensure continuous survey readiness. (10%)

Coordinate facility preparation, information gathering and completion of requests for inspection reviews and self-assessments by VISN20, VA Central Office (VACO) and the Office of Inspector General (OIG). Review and assign new program Directives and Handbooks and coordinate implementation of requirements as necessary. Monitor VACO reports on OIG major QSV Systems' findings and initiate review activities as needed to ensure compliance. Respond to OIG Hotline Complaints, White House and Congressional requests as appropriate to designated areas. (10%)

Chair the Quality, Safety & Value Council and ensures assessment and monitoring of the overall QSV System for compliance with VHA Directive and ensures findings of patterns and/or trends impacting effectiveness are used to modify and improve the QSV system and facilitate accomplishment of the facility's goals and objectives. This responsibility includes participating in the decision-making process of managing QSV system operations, establishing QSV system goals and priorities, providing direction on program development and establishing strategic plans and initiatives on which the QSV system is to operate. (10%)

Provide recommendations for new policies and procedures and revisions to existing policies and procedures as necessary; compiling, coordinating and completing facility responses to recurring and non-recurring and special reports requested by VHA and VISN leadership in response to Congressional oversight or non-VA Accreditation organizations. These responsibilities require a comprehensive knowledge of the VHA healthcare management system including aspects that are in concert with local, VISN 20, VHA, and VA vision and strategic plans. (10%)

Implement the facility risk management program assuring systematic processes for management and review of administrative claims, tort claims, and incident reports referred by the Patient Safety Program, coordination of administrative investigations, and administration of the Protected Peer Review Program for Quality, Safety & Value. Assures risk management information is managed, and opportunities for improvement are properly monitored, follows-up on requests from the VISN, VA Central Office, and Regional Counsel for further information, including timely action items and submission of required reports, memoranda. Generates risk management reports as necessary containing findings, conclusions and recommendations based on activities and provides to the Director, Chief of Staff. (10%)

Qualification

Quality ManagementPerformance ImprovementRisk ManagementAccreditation ManagementOrganizational AwarenessAdministrationPlanningEvaluating

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

For a GS-13 position you must have served 52 weeks at the GS-12

You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations

Physical Requirements: This work is primarily sedentary, although some slight physical effort may be required

There is no educational substitution at this grade level

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.