Trademark Property Company · 1 day ago
Operations Director
Kansas City, MO
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTrademark Property Company is a full-service real estate firm based in Fort Worth, Texas, focused on developing and managing mixed-use, retail, multifamily, and office properties. The Operations Director is responsible for overseeing the operations, maintenance, and integrity of a retail/mixed-use property, managing risk, developing operational standards, and leading a team to ensure peak efficiency.
Real Estate
Responsibilities
Coordinate the day-to-day activities of maintenance, repair, and risk management for the center
Implement preventive maintenance programs to enhance property value, ensure effective cost control, and identify problem areas proactively
Oversee the condition and maintenance programs of key asset systems, including HVAC, electrical, plumbing, building automation, fire control, and utility metering systems
Serve as the technical expert for complex building issues and design new ways to improve systems to minimize energy consumption
Ensure compliance with AIA, Building Codes, OSHA standards, and regulatory guidelines to maintain a safe working environment
Lead the implementation of annual operating budgets and capital expenditures, ensuring execution within guidelines
Maintain financial responsibility for controlling CAM costs within the approved budget and work to improve net income
Review the General Ledger for accuracy and maintain the integrity of approved budget line items and year-end accruals
Manage third-party vendors by obtaining RFPs/bids, drafting contracts, coding bills, and monitoring contractor performance
Ensure tenant compliance with lease requirements regarding maintenance, hours of operation, and care of premises
Monitor on-site tenant construction for compliance with approved plans and perform punch lists for Tenant Coordination
Work proactively with tenant architects and contractors to ensure timely construction schedules and openings
Interface with the Marketing Director to coordinate facilities personnel for the setup and teardown of marketing signs and events
Recruit, hire, train, and counsel direct reports, including Facility Managers, Facility Techs, and support staff
Provide clear objectives, evaluate performance, and conduct interim and annual performance reviews
Plan, assign, and direct work while ensuring compliance with company personnel policies and applicable laws
Qualification
Required
Thorough knowledge of construction, facilities operations, security, and housekeeping functions
HVAC experience is required
Ability to safely operate forklifts, aerial lifts, and all types of power tools
Proficiency in PC applications, including Excel, MS Word, and PowerPoint
A Bachelor's degree from a four-year college or university, or relevant experience
5+ years of related field experience
Minimum of 2–3 years of management experience
Must demonstrate a creative and innovative approach to problem-solving
Must possess strong analytical, organizational, and time management skills
Must be results-oriented, high-energy, and possess the highest level of personal integrity
Must be able to communicate effectively (oral and written) with tenants, vendors, employees, managers, and local government
Must be able to stand and walk for up to 8 hours a day, including working outdoors in varying weather conditions
Must be able to frequently lift a minimum of 50 lbs
Must be able to crouch, reach, stoop, climb, and balance to install or move equipment
Must be comfortable working on roofs and in close/cramped spaces such as attics, basements, and crawl spaces
Must be able to handle multiple projects simultaneously in a fast-paced environment
Preferred
Possession of appropriate licenses/permits for trade (e.g., Journeyman, Master Electrician, or City Licenses)
Benefits
Medical, Dental, & Vision: Coverage through United Healthcare.
Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
401k: With a company match of 50% on the first 5% of your contributions.
Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday.
Company
Trademark Property Company
Trademark Property Company is a full service real estate firm based in Texas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Terry Montesi
Chairman - CEO
Scott Elrod
Chief Financial Officer
Recent News
2025-11-19
Retail Dive
2025-09-03
Retail Dive
2025-08-26
Company data provided by crunchbase