NTT DATA North America · 2 weeks ago
Sr Sales Executive - Contact Center/BPO Experience - Healthcare - (Remote Position)
United States
Full-time
Remote
Senior Level, Lead/Staff
$155K/yr - $288K/yr
15+ years expNTT DATA North America is a leader in business and technology services, seeking a Senior Sales Executive with BPO/BPaaS sales experience to join their team remotely. The role involves originating relationships and closing complex deals in the Contact Center/BPO and BPaaS sectors, focusing on transformative service solutions that align with client strategic goals.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service
Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards
Qualification
Required
15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
10 years of experience working within or selling to Fortune 1000 clients
Preferred
Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automation
Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams
Track record of exceeding sales targets and contributing to revenue growth
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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