Citi · 1 day ago
Infrastructure Networking Admin Supervisor, On-Site Support, AVP
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
$87K/yr - $131K/yr
5+ years expCiti, the leading global bank, is seeking an Infrastructure Networking Admin Supervisor to provide senior systems administration and Tier 2 technical support at a large campus site. The role focuses on end-user computing, on-site network and A/V support, and supervising contractors while ensuring adherence to governance frameworks and SLAs.
BankingFinanceFinancial Services
Responsibilities
Provide advanced Tier 2 support for the bulk of on-site work, including Windows and Mac laptops/desktops, peripherals, and associated software
Perform hands-on troubleshooting, system administration, hardware/software installations, configurations, and upgrades
Provide hands-on support for all network infrastructure, physically supporting remote engineering teams with tasks related to Cisco routers/switches and other equipment
Provide on-site support for AV infrastructure, telephony systems, CCTV, and structured cabling (fiber and copper) as needed
Administer and support core infrastructure, including tech/communications rooms and local network equipment
Adhere to and execute established protocols for asset management, including inventory tracking, hard drive management, and legal holds
Implement and validate technical changes, following strict change management procedures
Serve as the senior technical resource for on-site projects and initiatives
Qualification
Required
2-3 years' experience supervising or managing direct reports
5+ years of hands-on experience in a large-scale enterprise systems support or systems administration role with all of the following technologies
Hardware: AV infrastructure and conferencing systems, telephony systems (IP, etc.), CCTV, structured cabling (fiber and copper), PC (Mac, Windows) desktop hardware
Networking: Strong understanding of Cisco routers/switches including structured cabling as above
Operating Systems: Windows 11, MacOS
Directory Services: Active Directory
Proven software troubleshooting expertise across Windows/Mac devices, and Cisco in addition to hardware on-site support
Working technical knowledge of current network protocols and standards
Ability to read and interpret technical manuals and procedural documentation
Excellent analytical, problem-solving, and communication skills
Highly self-motivated and directed with a keen attention to detail
Preferred
Experience with virtualization is a plus
Bachelor's degree preferred, or equivalent work experience
Cisco and/or Windows certifications are preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-11
2026-01-06
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