The Cigna Group · 1 month ago
Product Strategy Director, Customer Data Platform
United States
Full-time
Remote
Mid, Senior Level
$158K/yr - $264K/yr
7+ years expThe Cigna Group is dedicated to improving health and vitality, and they are seeking a Director of Product Management for their Customer Data Platform. This role involves leading strategy and execution for the platform, driving product vision and roadmap, and collaborating with various stakeholders to enhance product capabilities and adoption.
CommercialHealth CareHospitalInsuranceMedical
Responsibilities
Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders
Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria
Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams
Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls
Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams—marketing, analytics, operations—to ensure CDP capabilities meet business needs and drive adoption
Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement
Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits
Qualification
Required
Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers
5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale
Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs)
Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks
Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products
Ability to oversee new product development from ideation through launch and ongoing optimization
Strategic thinker who anticipates trends and incorporates them into short- and long-term plans
Exceptional communication skills with experience engaging executive stakeholders
Data-driven mindset with experience in A/B testing and analytics implementation
Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment
Comfortable working across multiple business units, including Product, Engineering, and Analytics
Strong leadership skills with emphasis on coaching and developing product talent
Preferred
Ownership of APIs/SDKs with versioning/deprecation and compatibility management
Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution
Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
The Cigna Group
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Cordani
Chairman and Chief Executive Officer
Michele Berg
CEO Communications
Recent News
2026-01-06
2025-11-29
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