Johnson Financial Group · 2 weeks ago
Wealth Fiduciary Assistant - Family Office
Johnson Financial Group is a company focused on providing financial services. They are seeking a Wealth Fiduciary Assistant - Family Office to support ultra-high net worth family relationships by enhancing the client experience and managing fiduciary responsibilities.
Financial ServicesInsuranceLocal Business
Responsibilities
Core business understanding of Fiduciary services and Wealth business strategy to proactively support Fiduciary Administrators throughout processes of client implementation, maintenance, and communication
Thorough knowledge of core Wealth and Bank operating platforms specific to Fiduciary services
Responsible for accurately opening and closing of accounts within Wealth operating systems; including initiating and tracking status of deposits as well as cash and asset transfers to/from accounts
Research and assist in resolving client inquiries and issues through to resolution; displays initiative to problem solve and escalate when appropriate, ability to work independently
Fiduciary responsibilities include but are not limited to: understanding and assisting with Will File, Vault and procedures, Estate valuations, insurance claim processing, probate and other post death processes, and insurance trusts monitoring
Responsible for review, disbursement, and updating of required reports (outlier reports, account synoptic, direct to hold letters, investment policy statement updates, etc.)
Process various client requests including but not limited to; wire transactions, funds transfers, and requests for distributions
Actively manage inherent risks by adhering to internal policies and procedures, regulatory and statutory requirements and exercising sound judgment. Maintain client files to meet industry standards and compliance requirements
Accurately and timely prepare correspondence, reminders/ticklers, performance reports, documents, adhoc reports, proposals and other administrative functions
Proactively schedule client appointments and meetings, acts as the key liaison for organizing and managing client events
Coordination of meetings, calendar management, answering phones, filing, and processing of mail
Qualification
Required
Bachelor's degree with minimum 2 years experience in the financial services industry and/or Wealth services. Work experience may be considered in lieu of education
Excellent oral and written communication skills; proven organizational, analytical and follow up skills
Proficient with MS Office Suite of products, trust accounting systems and bank operating systems
Preferred
Investment custody and/or Trust accounting system knowledge highly desired
Experienced WM Assistants will have working knowledge of specific software (i.e. Financial Planning software, Trading Calculators, etc.)
Company
Johnson Financial Group
Johnson Financial Group is a provider of banking, wealth, and insurance products and services in Wisconsin and Arizona.
Funding
Current Stage
Late StageRecent News
BizTimes Milwaukee
2025-09-12
2025-09-02
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