Critical Mass · 1 month ago
Senior Quality Assurance Specialist
San Jose
Full-time
Onsite
Senior Level
5+ years expCritical Mass is seeking a Senior Quality Assurance Specialist to enhance their QA processes. The role involves developing and executing testing strategies, leading QA initiatives, and ensuring quality standards are met across projects.
Brand MarketingContent MarketingDeveloper ToolsDevOpsDigital MediaMobile AdvertisingRetail TechnologySEOUX DesignWeb Development
Responsibilities
Be developing a mix of manual testing with required experience in: API testing (must-have) and performance testing
Is responsible to perform any of the QA tasks with barely any guidance
Plans, conducts and technically directs projects or major phases of significant projects
Responsible of analyze and understand requirements, and design specifications to ensure a quality process
Responsible to attend, lead and/or organize meetings on behalf of team
Responsible to promote and evaluate QA values and principles not only for the QA team but for everyone in the company and our clients
Support QA lead to work and motivate other team members in a team-oriented and collaborative environment with both technical and non-technical team members
Responsible to communicate test results, issues, and risks to project team members, project managers, and QA management through the different channels
Responsible to promote effective communication, a sense of participation and involvement amongst QA members
Responsible of test data identification
Creating and maintaining comprehensive test plans
Writing and maintaining test cases/scripts following high quality standards
Create traceability matrix documents based upon project requirements
Create checklist documentation based upon project requirements
Performing functional and non-funtional testing
Effectively communicating statuses
Develop test design documents to cover requirements
Plan and schedule test activities to ensure quality
Apply industry standard testing methodology, strategies and industry best practices
Create defect tickets and track issues to resolution and risk analysis of said issues
Report creation and related metrics at different levels
Overseeing, delegating and coordinating work to other QA Associates and apprentices, as needed
Development of junior staff members
Creating and executing regression tests based on design specifications and requirements
Conducting research into new technologies, including tools, components, and frameworks related to QA
Support QA Lead in QA estimations
Responsible to identify with the QA lead areas where automation tools can be applied for the benefit of the project
Identify and raise risks
Supports the QA lead on onboarding, coaching and mentoring activities
Qualification
Required
Experience with manual testing: API testing (must-have) and Performance testing
Background in Computer Science (or related field) is important, as the candidate must be able to read and understand code
Must have proven experience in creating test cases and test plans
Minimun 5 years of experience in Software Quality Assurance
Knowledge of Agile Methodologies for software development
Experience working with local and offshore teams
Experience in task management and defect tracking tools like Jira and/or similar
Extensive knowledge of Windows or MacOS software is expected
Ideally English Proficiency (B2+ reading, writing, and conversation)
Preferred
Experience with Playwright automation is desired but not mandatory (nice to have)
Benefits
Maternity and parental leave extra days
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to free online services for families and new parents
Diversity and Inclusion Board with 12 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts
And more…
Company
Critical Mass
Critical Mass is a digital experience design agency with a relentless focus on the customer.
1001-5000 employees
H1B Sponsorship
Critical Mass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Chris Gokiert
Chief Executive Officer
John McLaughlin
Chief Operating Officer
Recent News
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