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ASML · 2 weeks ago

Internship - Customer Support Engineer (Austin, TX)

Austin, TX

Internship

Onsite

Intern

ASML is a leading company in the development of lithography machines for producing advanced microchips. They are seeking a Customer Support Engineer intern to work alongside experienced engineers and project managers, focusing on projects that enhance customer support and improve processes within the organization.

CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware

Growth Opportunities

No H1B

Responsibilities

Legal/export license control (see below)

The employee may occasionally lift and/or move up to 50 pounds in weight unaided

The environment generally is moderate in temperature and noise level

Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety

Expect to spend 50% of the time inside the clean room working around with electromechanical equipment

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

You must be work authorized in the United States without the need for employer sponsorship. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology

Qualification

Data visualizationContinuous improvement methodologiesMS Office applicationsEngineering degreeCustomer focusAttention to detailEffective communicationTeam collaboration

Required

Minimum 60 hours completed towards a degree in an Engineering field or equivalent experience

Knowledgeable in MS Office applications - Excel, OneNote, Teams, PowerPoint

Can observe and respond to people and situations and interact with others encountered in the course of work

Can learn and apply new information or skills

Must be able to read and interpret data, information, and documents

Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism

Ability to complete assignments with attention to detail and high degree of accuracy

Proven ability to perform effectively in a demanding environment with changing workloads and deadlines

Result driven-demonstrate ownership and accountability

Identifies bottlenecks and drives improvements

Work independently or as part of a team and follow through on assignments with minimal supervision

Demonstrate open, clear, concise and professional communication

Ability to establish and maintain cooperative working relationships with manager, co-workers and customer

Work according to a strict set of procedures within the provided timelines

You must be work authorized in the United States without the need for employer sponsorship

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Preferred

Preferred Majors: Physics, Optics, Electronics, Micro-electronics, Mechanical Engineering, Material Science Engineering, Chemical Engineering or IC manufacturing