Tricon Residential · 9 hours ago
Senior Manager, Product and Software-Mobile
Tustin, CA
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $232K/yr
5+ years expTricon Residential is an owner, operator, and developer of rental homes, committed to enriching the lives of employees and residents. The Mobile Senior Manager, Product and Software will lead the product strategy for the resident-facing mobile application and web portal, focusing on enhancing digital engagement and identifying new opportunities for product relevance.
Property ManagementReal EstateRentalVenture Capital
Responsibilities
Own the product vision, roadmap, and strategy for both the resident mobile app and web portal, ensuring alignment with resident needs and business goals
Conduct structured discovery with residents—interviews, surveys, journey mapping, and usability testing—to identify pain points and new opportunities
Instrument and maintain behavioral tracking via tools like FullStory, Amplitude, and Mixpanel, partnering with engineering to ensure data integrity
Analyze engagement and retention metrics to identify areas of friction and opportunities to improve conversion, satisfaction, and loyalty
Translate discovery and analytics into clear problem statements, feature requirements, and hypotheses to test and validate
Partner with design and engineering to deliver high-quality solutions through modern Agile practices, including sprint planning, backlog grooming, and iterative releases
Manage cross-functional product development workflows for mobile and web, ensuring alignment across engineering, QA, marketing, and customer experience teams
Define and track key success metrics; report progress to stakeholders with clarity and accountability
Author and maintain clear internal documentation, release notes, and support materials for resident-facing features
Advocate for product-led practices across the organization, mentoring others in discovery, prioritization, and outcome-driven thinking
Qualification
Required
Expertise in product discovery, including customer interviews, opportunity identification, and usability testing
Proficient in using product analytics tools such as FullStory, Amplitude, or Mixpanel to guide decision-making and define success metrics
Familiarity with tagging/instrumentation planning and working with developers to set up data tracking systems
Comfortable defining MVPs, writing detailed requirements, and managing end-to-end product delivery
Strong understanding of mobile and responsive web UX patterns, user flows, and design collaboration
Experience in Agile product development environments and tooling (e.g., Jira, Confluence, Figma)
Clear and effective communicator who can influence without authority and bring stakeholders along
Deep curiosity about customer needs, and a passion for building products that improve people's lives at home
Strong technical acumen and business intuition to guide tradeoffs and prioritize ruthlessly
Highly organized, adaptable, and motivated to lead with both vision and execution
BA/BS degree or equivalent combination of certifications and relevant experience
5+ years of product management experience, with 3+ years owning customer-facing mobile and/or web applications in a product-led company
Company
Tricon Residential
Tricon Residential is a rental housing company focused on serving the middle market demographic across North America.
1001-5000 employees
H1B Sponsorship
Tricon Residential has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Public CompanyTotal Funding
$672.22MKey Investors
Blackstone Real Estate Income TrustRBC Capital MarketsGMP Securities
2024-01-19Acquired
2021-10-06Post Ipo Equity· $56.96M
2017-02-27Post Ipo Equity· $152.56M
Leadership Team
Wissam Francis
EVP & Chief Financial Officer
Sherrie Suski
Chief People Officer
Recent News
HousingWire.com
2026-01-08
UPSTATE BUSINESS JOURNAL
2025-08-08
Company data provided by crunchbase