NiCE · 20 hours ago
Senior DevOps Engineer
Sandy, UT
Full-time
Onsite
Senior Level
5+ years expNiCE is a leading software company known for its innovative solutions in AI and cloud technology. They are seeking a Senior DevOps Engineer to join their Site Reliability / DevOps team, focusing on infrastructure improvements and ensuring the reliability and scalability of their multi-tenant SaaS platform.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Collaborate with development teams to design, implement, and maintain infrastructure using tools like Terraform, or CloudFormation
Automate provisioning, configuration, and scaling of cloud resources
Set up monitoring and alerting systems (e.g., Datadog, OpenTelemetry, NewRelic, Prometheus) to track service-level indicators (SLIs) and respond to incidents promptly
Participate in on-call rotations, diagnosing and resolving production issues
Analyze system performance, identify bottlenecks, and optimize resource utilization
Work closely with developers to improve application performance
Define and track service-level objectives (SLOs) and error budgets
Implement chaos engineering practices (e.g., game days, fault injection) to validate system resilience
Enhance CI/CD pipelines, ensuring smooth and reliable software releases
Implement blue-green deployments, canary releases, and feature flags
Collaborate with security teams to ensure compliance with industry standards (e.g., CIS, NIST, SOC, ISO)
Implement security best practices, including access controls, encryption, and vulnerability scanning
Document infrastructure, processes, and incident response procedures
Share knowledge with team members through internal workshops or presentations
Qualification
Required
Bachelor's degree in computer science, software engineering, or a related field
Minimum of 5 years in DevOps or SRE roles
Proficiency in cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)
Strong scripting skills (Python, Bash, or similar)
Familiarity with Git and version control
Excellent teamwork and communication skills
Ability to work across cross-functional teams
Proven ability to troubleshoot complex issues and optimize system performance
Preferred
Master's degree
AWS Certified DevOps Engineer
Google Professional DevOps Engineer
or similar
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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