PartsSource Inc. · 1 month ago
Account Manager, Enterprise Solutions (Remote - CA)
United States
Full-time
Remote
Mid, Senior Level
5+ years expPartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. The Account Manager, Enterprise Solutions will lead strategic account management and growth activities across enterprise healthcare customers, managing a defined portfolio of accounts and serving as a trusted advisor to drive customer value and revenue growth.
Medical DeviceSoftware
Responsibilities
Manage a portfolio of enterprise healthcare accounts in California, ensuring full program effectiveness and growth
Analyze customer insights, account history, and macro trends to build territory plans and generate a strong pipeline for 12–24 months
Identify strategic expansion opportunities through upsell and cross-sell initiatives
Monitor territory, market trends, and competitors to uncover differentiation and growth opportunities
Build trusted, long-term relationships with executive and operational stakeholders
Conduct ongoing engagement to gather feedback, solve challenges early, and ensure customer coverage
Act as the primary point of contact, coordinating communication across internal teams to ensure a seamless customer experience
Maintain deep expertise in PartsSource’s product portfolio, including features, workflows, and value drivers
Position PartsSource solutions effectively, tailoring value propositions to customer needs
Stay current on industry trends, regulatory impacts, and competitor offerings to strengthen customer strategy and alignment
Lead execution of customer programs, ensuring deliverables are met within scope and timelines
Proactively identify risks and develop mitigation plans to maintain account momentum
Use data and reporting tools (Gainsight, Matik, CRM systems) to provide insights, inform decision-making, and support forecast accuracy
Partner with Operations, Product, Customer Success, BDEs, SSEs, and other internal teams to optimize customer outcomes
Leverage CRM and sales tools to track interactions, manage pipeline, and document account strategies
Ensure accurate forecasting, reporting, and documentation to support enterprise planning
Qualification
Required
Bachelor's degree in Business, Healthcare Administration, Engineering, or a related field (required)
5+ years of experience in healthcare, with knowledge of clinical engineering and hospital supply chain operations (required)
Proven success in enterprise account management, sales, or a customer-facing strategic role
Strong relationship-building, communication, and negotiation skills
Demonstrated ability to drive account growth, manage risk, and deliver customer value
Proficiency with CRM tools; experience with Salesforce.com and Mindtickle preferred
Preferred
Experience with Salesforce.com and Mindtickle preferred
Benefits
Competitive compensation package with salary, incentive plan, and company equity.
Comprehensive benefits including 401(k) match, health coverage, financial wellness programs, and more.
Career development through training, coaching, and exposure to enterprise growth initiatives.
Hybrid culture that balances flexibility and connection through thoughtfully designed workspaces.
Company
PartsSource Inc.
PartsSource is the leading provider of replacement parts solutions for healthcare.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-07-20Acquired
2008-08-06Series Unknown
Leadership Team
Philip Settimi
President and Chief Executive Officer
Jeff Evans
Chief Commercial Officer
Recent News
Company data provided by crunchbase