Cisco · 3 days ago
Business Systems Analyst (hybrid) (1450616)
Durham, NC
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $124K/yr
5+ years expCisco is a leading IT organization focused on enabling transformative technology solutions. The Business Systems Analyst will develop scalable solutions and system architecture to address new business models and challenges, collaborating with cross-functional teams to improve processes and drive digital transformation.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Develop solutions to address complex problems
Implement new features in a highly collaborative environment with product managers, UI/UX specialists, and software engineers
Work closely with Scrum Master, Product Owner, and global delivery teams to drive and be a key contributor to Project releases and sprint payloads
Collaborate cross-functionally with other IT teams to implement a coordinated digital experience
Identify Offer configuration area gaps and challenges; translate these into a transformation strategy and roadmap and orchestrate end-to-end solutions
A strategic partner to the business and other commerce cross tracks, with a deep understanding of their processes and act as a strategic consultant on their business system’s needs
Work with all business partners to understand the requirements and provide robust solution architecture for Commerce Configure, Price, Quote and Ordering processes
Work on strategic programs to help enable the desired business outcomes. Work on multiple projects and partner with peers across the Cisco business units
Identify the business impacts, perform process analysis, detail the solution design user stories, and conduct functional testing. Manage effective communication between partners and multi-functional teams. Work with engineering teams in building, testing, and implementing the capabilities
Conduct solution reviews, user demos, and walkthroughs with the business partners and engineering teams
Qualification
Required
Must have 5+ years IT experience with a BS degree in computer science or related field
Familiar with Requirements tracking, backlog grooming, and requirements prioritization processes across multiple IT/Business partners
Process and systems background with knowledge and experience in agile project methodologies
Have strong exposure to SaaS and HaaS business models
Outstanding analytical thinking and problem-solving skills
Ability to write detailed User Stories
Basic data analysis skills, MongoDB/ Oracle knowledge is a plus
Preferred
Basic understanding of rule engines
Familiarity with any CPQ platform
Business analysis certifications is a plus
Working knowledge of AI
Strong presentation and communication skills
Self-starter who can work both independently and multi-functionally
Benefits
Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
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