Applause · 7 hours ago
Scheduling Specialist
Applause is a world leader in digital quality testing, and they are seeking a part-time Scheduler to join their Community Outreach Team. The role involves contacting and scheduling participants for technology projects, requiring strong communication skills and attention to detail.
Responsibilities
Call, email, and text study applicants to verify information and book appointments
Follow clear protocols and project-specific scheduling rules
Log activity and updates in our scheduling platforms
Hit daily and weekly booking targets to support time-sensitive project goals
Communicate proactively with team leads on blockers or escalations
Handle PII and sensitive company data with professionalism and discretion
Qualification
Required
Strong phone presence, clear verbal communication, and professional tone
Reliable internet and quiet work environment (headset strongly recommended)
Consistent attention to detail and the ability to follow structured processes
Ability to work independently and stay accountable for output goals
Comfort using digital platforms (training will be provided)
Preferred
Previous experience in outreach, scheduling, or call-based roles is a plus
Benefits
Remote-first team and flexible structure
Opportunity to contribute to cutting-edge tech and research projects
Simple workflows in a supportive, performance-driven environment
Training provided — just bring focus, follow-through, and communication skills
Company
Applause
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers.
Funding
Current Stage
Late StageTotal Funding
$115.82MKey Investors
Credit SuisseGoldman SachsQuestMark Partners
2017-08-23Acquired
2016-09-14Series F· $35M
2015-03-06Seed· $0.02M
Leadership Team
Recent News
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2025-11-13
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