Homeless Children's Network · 11 hours ago
Clinical Program Manager
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $90K/yrHomeless Children’s Network (HCN) is a nonprofit dedicated to supporting families impacted by homelessness and systemic inequities. The Clinical Program Manager will oversee operational and clinical leadership across multiple mental health programs, ensuring accountability and fostering a positive team culture while delivering culturally responsive services to the community.
Mental Health Care
Responsibilities
Manage and monitor contract deliverables, productivity expectations, and year-to-date targets across assigned programs
Track program performance and identify trends, risks, and opportunities related to billing, utilization, and service delivery
Collaborate with the Program Director and executive team to ensure program compliance, sustainability, and alignment with organizational goals
Conduct regular 1:1 check-ins with clinicians to review monthly targets, caseload progress, and workflow challenges
Facilitate supportive yet accountable conversations with clinicians who are falling behind targets, partnering to identify strategies and solutions
Build strong rapport and trust with staff while maintaining clear boundaries and role clarity
Manage day-to-day program operations, including workflow coordination and problem-solving
Facilitate monthly team meetings to: Share updates on year-to-date productivity and contract targets Provide program updates and organizational communications Engage staff in identifying and closing perceived gaps in billing or service delivery
Foster a collaborative, energetic, and psychologically safe team environment that encourages engagement and shared ownership
Work closely with the Program Director to understand and operationalize program vision and priorities
Communicate program goals and expectations to staff in clear, accessible, and motivating ways
Support change management and implementation of new initiatives
Oversee a community mental health program that provides trainings and workshops to external partners and community sites
Collaborate with community trainers to support outreach, relationship-building, and coordination with prospective training sites
Assist with group scheduling, logistics, and alignment with contract requirements and organizational standards
When needed, partner with Program Coordinators to deliver trainings or provide supplemental support to full-time trainers
Maintain awareness of clinical dynamics, including power differentials, boundaries, and splitting
Model ethical, trauma-informed, and culturally responsive leadership practices
Support healthy team functioning and address relational or workflow concerns proactively
Qualification
Required
Master's degree in Social Work, Marriage and Family Therapy, Counseling, Psychology, or related field
Active clinical licensure or advanced associate status toward licensure (per program requirements)
Prior experience managing clinicians or programs within a mental health or human services setting
Strong understanding of productivity expectations, billing processes, and contract-driven service delivery
Demonstrated ability to hold accountability conversations with empathy and clarity
Preferred
Experience in community-based or publicly funded mental health programs
Experience overseeing group-based services, trainings, or workshops
Familiarity with Medi-Cal, grant-funded, or contract-based billing models
Benefits
Health, Dental, and Vision insurance
Commuter stipend
Medical, dental, vision, retirement contributions, paid time off, holidays, professional development funding, and—if applicable—clinical supervision
Company
Homeless Children's Network
Our mission is to decrease the trauma of homelessness and domestic violence; and to provide strength-based, family-family focused and culturally-appropriate prevention and intervention services to children, youth, parents, and families; and to increase the strength and effectiveness of HCN’s collaborative efforts.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageRecent News
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