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Komatsu · 9 hours ago

Intern, Customer Solutions

Chicago, IL

Internship

Onsite

Intern

$21/hr - $21/hr

Komatsu is a global leader in construction and mining equipment, and they are seeking an Intern for their Customer Solutions team. This internship will provide hands-on experience in customer support, digital product offerings, and collaboration with various departments, while focusing on innovative technologies and sustainable practices in the industry.

ConstructionIndustrialManufacturing

Responsibilities

Learn about the Komatsu business. Understand how we partner with our distributors and how we service our customers. Learn and engage with our systems, solutions, and industry applications

Learn about our proprietary technology and what we are doing to continue to be an innovative and industry leading organization

Collaborate with both internal and external partners such as IT, software vendors/developers, other Komatsu departments

Support the Customer Solutions team with project work that enhances the functionality and experience of our digital products, and the support of our digital applications

Develop accurate reports, data, and metrics. Understand the extent to which our systems are being used and identify opportunities for efficiency and improvement

Intern will be responsible for completing Customer Solutions tasks, assignments, and projects according to deadlines

Interns will be responsible for completing an Internship Project. Interns will own the project from beginning to end and present to Komatsu C-suite Executives and leaders at the end of the internship

Other duties and responsibilities as needed

Qualification

Complex Problem-SolvingMicrosoft ExcelEffective CommunicationAdaptabilityPC Skills

Required

Must be at least in Junior standing at an accredited college/university

Must have a minimum GPA of 3.0+ and be able to apply their academic background to real business world experiences

Complex Problem-Solving: Ability to break down large, ambiguous problems into smaller, manageable parts and apply a structured, methodical approach to find solutions

Must have excellent written and verbal communication skills

Ability to multi-task, manage multiple deadlines and work and thrive in a fast-paced environment

Be able to communicate effectively/clearly with internal/external stakeholders at various levels

High proficiency in Microsoft Office specifically Excel (Pivot Tables), PowerPoint (slide presentations) and other analysis tools

Must demonstrate strong analytical and problem-solving skills

Some travel may be required