Dayforce · 2 weeks ago
Bilingual (En/Fr) Payroll Services Consultant
United States
Full-time
Remote
Mid, Senior Level
$67K/yr - $120K/yr
3+ years expDayforce is a global human capital management company that offers a unified Cloud HCM platform. The Payroll Services Consultant will guide the design and delivery of consulting services, ensuring customer needs are met while providing oversight to team members.
Computer Software
Responsibilities
Lead engagements that help prospects and customers understand how Dayforce will impact HR service delivery, including processes, policies, user experience, organization design, governance, business case development, reporting, and analytics
Ensure smooth knowledge transfer to the Dayforce implementation team
Serve as a subject matter expert on strategic implementations and assist on projects of various sizes, industries, and levels of complexity
Lead internal and external project or design meetings and provide status updates on consulting activities and deliverables
Conduct peer reviews and other internal quality assurance activities
Lead or support Organizational Readiness engagements and provide guidance for Dayforce rollout planning
Establish credibility and rapport with stakeholders at all organizational levels, including executives
Remain calm under pressure and lead difficult customer conversations when needed
Take necessary but sometimes unpopular stances to support customer and project success
Engage with multiple projects and customers simultaneously
Design and document solutions and contribute to a solutions repository
Document and share best practices within the Practice
Lead the SME program in at least one area of expertise such as HR service delivery, Dayforce, or talent management
Participate regularly in internal process improvement initiatives
Contribute to internal knowledge sharing, review questions, and provide continuous feedback
Participate in Continuing Education sessions and lead best practice discussions
Complete new release training on time and stay fully versed on new or enhanced functionality
Mentor others on HCM best practices, new product features, and end-to-end implementations
Support the sales cycle through solution reviews, scoping, estimation, and consulting insights
Participate in prospect discussions regarding solution overviews and implementation considerations
Qualification
Required
Bilingual (English/French)
Bachelor's degree or equivalent experience
Minimum 3 years of HCM consulting experience with a focus on payroll, ideally with an HCM software provider or consultancy
Canadian payroll expertise required
At least 2 years of HCM implementation or applications consulting experience
Experience in business process mapping, organizational readiness, and technology enablement
Expert-level HR operations and business practice knowledge
Advanced HCM SaaS domain knowledge and implementation experience
Ability to simplify complex technical or business requirements
Proficiency in Microsoft Office products
Strong understanding of various industries and how Dayforce best practices apply to customer needs
Excellent customer relationship skills and business acumen
Ability to manage multiple projects and competing priorities
Strong organization, communication, and collaboration skills
Ability to lead customer and internal workshops and sessions
Ability to mentor junior consultants through peer reviews and QA activities
Acts as a role model for Dayforce Cares
Ability to provide consulting scoping and solution guidance during the sales cycle
Ability and willingness to travel to customer sites as needed
Preferred
Master's degree or postgraduate coursework is an asset
U.S. payroll experience is an asset
Experience in change management is an asset
Dayforce product knowledge with understanding of interdependencies and data flow across modules (desired)
Deep expertise in Dayforce across multiple modules
Strong background in Canadian payroll transformation initiatives
Experience leading large strategic consulting engagements
None
Benefits
Excellent time away from work programs
Comprehensive wellness initiatives
Recognition through competitive pay and benefits
Volunteer days
Dayforce Cares
Company
Dayforce
Dayforce makes work life better.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeremy Johnson
Chief Financial Officer
Aimee Melgar (she/her)
VP, Global Partner Strategy and Programs
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