Customer Support Accounts Receivable Rep - Healthcare (Hybrid) jobs in United States
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nimble solutions ยท 1 month ago

Customer Support Accounts Receivable Rep - Healthcare (Hybrid)

Nimble Solutions is a leading provider of revenue cycle management solutions for surgical organizations. The Customer Support Healthcare AR Representative serves as the first point of contact for client inquiries, ensuring timely and professional service while coordinating with internal teams to enhance the client experience.

BillingInformation TechnologySoftware
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Growth Opportunities

Responsibilities

Promptly answer phone calls with professionalism
Respond promptly to customer e-mails
Analyze customer issues and determine effective solutions to resolve them
Timely and prompt follow-up with clients to communicate resolution and satisfaction
Coordinate with other team members to provide a client solution
Maintain confidentiality to ensure regulatory compliance and company security policies
Participate in company training and employee events

Qualification

Healthcare revenue cycleAccounts ReceivableTelephone communicationAdvanced keyboardingMicrosoft OfficeComputer navigationMultitaskingProfessionalism

Required

2+ years of telephone and virtual support service experience
Experience in Anesthesia, Professional, or ASC Accounts Receivable
Advanced keyboarding skills
Advanced ability to operate keyboard and mouse
Intermediate computer navigation
Basic Microsoft Windows and Office experience
Ability to work independently with minimal to no supervision
Must have advanced telephone communication skills and the ability to deal with all levels of callers in a professional manner
Ability to multitask in a fast-paced environment

Company

nimble solutions

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nimble solutions is a revenue cycle management solutions for ASCs, surgical clinics, surgical hospitals, and anesthesia groups.

Funding

Current Stage
Late Stage

Leadership Team

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Lindsay Gross
Chief Operating Officer
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Colin Monasterio
Chief Strategy Officer
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Company data provided by crunchbase